Hi,

I would like to ask: is there a way an (incoming) mail gateway server (i.e. a server accepting incoming mail for an organization) to somehow detect/understand genuine non-deliverable notices and avoid blocking them as spam?

These non-deliverable notices occur due to mail sending by the outgoing mail server our organization (postfix/dovecot); if there is any problem, the remote servers may reply with such notices, which in turn reach the incoming mail gateway servers of our organization. These servers, running postfix/amavis/clamav/spamassassin, usually block such responses which, however, may be useful to the original sender.

I see a lot of such notices in the quarantine.

How do you handle this issue in your setups?

Thanks,
Nick

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