Ken, It is very nice of you that you have posted this follow up explaining the reason and the solution. It is quite rare and I thank you for that.
And yes I may sound "not too nice" when I repeatedly ask to follow some steps from the docs, but the reason for that is that I don't see someone else computer screen and the only way to solve the problem is systematically going through all checkpoints and reporting the results without "prejudice" and sometimes a very minor difference in the settings/configuration somewhere may be the reason. That's why attention to detail is important. Again: thank you Ken for this follow up. Best regards, Tomasz Janeczko amibroker.com ----- Original Message ----- From: Ken Close To: amibroker@yahoogroups.com Sent: Friday, July 27, 2007 9:31 PM Subject: [amibroker] Final Word on QT Problem First, my problem was solved and I wanted to briefly describe the problem and the process (which may help others who are diagnostically challenged like me). I keep QT open on my second monitor and saw two things, AB was not recording stock prices, and QT was regularly updating the panel near the top for major Indeces. I therefore concluded that QT was working but AB was not getting the data. Tomasz led me to compare the SAME ETF in AB with the same ETF in QT and I discovered that QT was not updating all of the selected symbols but WAS updating the Indeces panel. Why it was not updating is still not clear to me, but I updated the version of QT which perhaps fixed the problem. I use my account at Fidelity for the data and perhaps the login codes were changed (which the program upgrade fixed) and I had not been logged in. Of course, this must mean QT gets indeces data from some other source. Key mistake on my part: assuming because I saw current indeces prices that QT was working correctly. Bottom lines: AB is usually not the reason something is not working. It seems in 99% of the cases it is operator error, or not reading the manual. Reading the manual and following the steps outlined will eliminate most problems--many do not do this (including me). Once beyond reading the manual, one has to reply on proper troubleshooting or diagnostic steps (which I did not do). Hence the Beyond the Basics idea. Final statement (something most all of us know): Tomasz provides unparalleled service for all of his customers. FWIW, Ken
