Hi Youness, We have identified the bug and are working to get you a fix asap
Best regards Daniel -- BitRock Support [EMAIL PROTECTED] -----Original Message----- From: "Youness Alaoui" <[EMAIL PROTECTED]> Date: Tue, 27 Dec 2005 14:12:34 -0500 To: "BitRock Support" <[EMAIL PROTECTED]> Subject: Re: (Case 582) problem with win32 installer >Hi, >Thank you, we're having a huge number of downloads, feels good to see how >much userbase we got :) >take your time about earlier suggestions, I know you're busy. >sorry about the link, it was supposed to be a mirror, but it seems it's >down... >I attached the XML file to this email. >We of course checked that the size of the downloaded is correct... >here's one post : >I alrready download the amsn 0.95.. but i can not install him.... sorry >for my english..... im clicking like 1000 times but doesnt open >anything!!!! > >and two people reported that on the channel... I created a log and >attached it to this email (html log file), you can search through it, the >nicknames of the users reporting the problem is : 'Anborn' and 'amsnuser' > >That's all the info we got.. we probably have a lot of people with the >same problem but they probably no idea of what 'forum' means and are also >probably unable to install mIRC :P > >Hey, Daniel, I just though of something and tried it... I'm able to >reproduce it!! >create a directory named "anything with spécial characters" (note the é on >spécial.. copy paste the name from the email if you don't have FR language >installed) and put the installer inside.. then try launching it!! there's >the bug, can't launch installer if it's in a path with special >characters... (we have the same problem with aMSN, can't choose a display >picture if it's in a path with special chars..) >ok, I hope it'll get fixed soon! > >Thanks for the help :) >KaKaRoTo > >On Tue, 27 Dec 2005 15:37:17 -0500, BitRock Support <[EMAIL PROTECTED]> >wrote: > >> Hi, >> >> The installer works fine for me as downloaded from the SF.NET page, on >> Windows XP. >> Can you check with your users that the downloaded size of the installer >> is correct? >> Are there any forums where people are discussing this? I would like to >> take a look and see if we can troubleshoot >> >> Thanks >> >> Daniel >> >> -- >> BitRock Support >> [EMAIL PROTECTED] >> >> >> >> -----Original Message----- >> From: "BitRock Support" <[EMAIL PROTECTED]> >> Date: Tue, 27 Dec 2005 20:29:43 GMT+1 >> To: "Youness Alaoui" <[EMAIL PROTECTED]> >> Subject: Re: (Case 582) problem with win32 installer >> >>> Hi Youness, >>> >>> Congrats on the recent release. I still need to reply about your other >>> suggestions you made in an earlier email, some of which we already >>> implemented, I just have not had time to reply. >>> >>> The link you sent me does not work (server not found), can you please >>> resend it? >>> Can you please send me the project XML file? >>> >>> Thanks! >>> >>> Daniel >>> >>> -- >>> BitRock Support >>> [EMAIL PROTECTED] >>> >>> >>> >>> -----Original Message----- >>> From: "Youness Alaoui" <[EMAIL PROTECTED]> >>> Date: Tue, 27 Dec 2005 13:19:14 -0500 >>> To: "Daniel Lopez" <[EMAIL PROTECTED]> >>> Subject: problem with win32 installer >>> >>>> Hi Daniel, how are you ? >>>> aMSN 0.95 is now released, and we're getting a lot of downloads and >>>> feedback (and support for stupid n00b :@) >>>> We have had several reports about the win32 installer not working... >>>> you can get it from here : >>>> http://amsn.gsol.ws/amsn-0.95-windows-installer.exe >>>> tell me if you think anything is wrong with it.. people are reporting >>>> that >>>> they click on it, and it doesn't launch, doesn't do anything... a user >>>> said he was using win XP, don't know about the other users... >>>> we can't reproduce it, so I can't help more than that.. anyways, I >>>> though >>>> I'd better report that to you, I'm CC-ing [EMAIL PROTECTED] just in >>>> case >>>> you're busy. >>>> >>>> -- >>>> KaKaRoTo >>>> >>> >>> >> > > > >-- >KaKaRoTo > ------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Do you grep through log files for problems? Stop! Download the new AJAX search engine that makes searching your log files as easy as surfing the web. DOWNLOAD SPLUNK! http://ads.osdn.com/?ad_id=7637&alloc_id=16865&op=click _______________________________________________ Amsn-devel mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/amsn-devel
