T > the server isnt mine!!. Tried moving the log files onto a different box for analysis ? > if apache is timing out as you said, then i would get the error after > 5 minutes, not right on when i click the page. am i right? That sounds logical - it would be unlikely though that Apache would present a timed-out error for anything else. If you are getting an error message right away it may be more prudent to look into whether or not the CGI for is actually getting run. Try submitting the form and then looking at the output of PS to see if Analog is actually running at all. Or, set the QV paramater to 1 and see if the form is passing variables at all. There's a lot of trouble-shooting tips in the new documentation too. > and lets assume i manage to convince my webhost to increase the > timeout, which i can bet safely they wont do.. what timeout should the > set? That depends on how long it takes Analog to actually run .. on a pumped up Sun Enterprise 450, we analyse over 60 million hits in just under 12 minutes, so I set our timeout to 20 min to be on the safe side. This is an extreme case and I wouldn't recommend it for a public webserver. Why not simply cut your log files into smaller chunks and see if that helps ? > and dont you guys think that something has to be done about this? i > mean. if all the people with apache servers are facing this problem > then it is a real big problem! I have seen no evidence that this is a general probem with Apache or Analog - we have a lot of folk at our institution using them both. > (( wierd thing is that i searched through the lists. and i barely > found one complaint like this one )) This probably means that this problem is not as general as you think and is more likely local to your site (worse luck). Cheers, ajb. Andrew Bennett Fileserver & Network Support CoOrdinator IT Services, The University of Queensland Library email: [EMAIL PROTECTED] phone: 3365 6722 +------------------------------------------------------------------------ | This is the analog-help mailing list. To unsubscribe from this | mailing list, go to | http://lists.isite.net/listgate/analog-help/unsubscribe.html | | List archives are available at | http://www.mail-archive.com/analog-help@lists.isite.net/ | http://lists.isite.net/listgate/analog-help/archives/ | http://www.tallylist.com/archives/index.cfm/mlist.7 +------------------------------------------------------------------------