(and now my email is sending itself. seems i have lots of problems this
morning. I apologize for the duplication. I promise I am not resending all
these.)


Stephanie Lamphere
Mktg Tech Specialist/Webmaster
HGH Hardware Supply, Inc.
http://www.hghhardware.com <http://www.hghhardware.com>




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Stephanie
Lamphere
Sent: Tuesday, April 26, 2005 11:02 AM
To: Support for analog web log analyzer
Subject: [analog-help] line in log file has no bytes


I can't get Analog to produce a report... I have been getting this error
message:

[logfile path/name] contains lines with no bytes:
  byte counts may be low


I have found documentation about this error that tells me what it means, but
have no idea how to fix it. I have tried upgrading Analog to ver 6, going
back to the default config file, and removing the offending log file (in
which case it moves to the next one, and tells me that one contains lines
with no bytes)...

FYI, I am running Analog on Windows 2000, log file is on a Win2000 server
(running IIS). I had been running Analog 5.32, running automatically every
day, then all of a sudden (apparently in February) it stopped producing
reports, and started producing this error.

I've gone back to the logging properties in IIS manager and added bytes sent
and bytes received, which - if this was the problem - I assume will help on
a going forward basis, but is there any way to process/view the logs that
didn't have that data (Feb - Apr)? Any idea why this happened (it was
working - producing reports, and now it's not)?

Any suggestions or help or ideas will be appreciated. Thanks!

Stephanie Lamphere
Mktg Tech Specialist/Webmaster
HGH Hardware Supply, Inc.
http://www.hghhardware.com



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