Customers can uninstall their app within about 24-48 hours (the exact
number of hours is not quite clear to me), without your intervention
and their purchase is nullified.

After that period, their credit-card (through Google Checkout) gets
charged and the purchase has been made.

Customers can no longer get an automatic refund after this.

But they can contact you and ask for a refund from you. Through their
name and/or order-number, you can refund the purchase to the customer
yourself by going to your checkout.google.com account. When you do
cancel the order for them, the app will be un-installed from the
phone.


On Sep 24, 5:34 am, sblantipodi <perini.dav...@dpsoftware.org> wrote:
> Hi,
> can you refresh my mind please?
>
> How much time a customers have to ask for a refund once he bought our
> software from the market?
>
> Thanks.

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