You'll have to decide what level of support you want to offer. For me, once I've determined it isn't a problem with the app, the user has to look elsewhere for support. I can't help solve problems with the countless versions of Android/carrier/manufacturer OS's and devices. I'd rather spend my time staring off into empty space than do that.
If you want to be 100% support for any problem a user encounters, that's strictly up to you but if your app ever gets popular, then you'll be swamped. Better to send them to Android support and let them deal with it. -John Coryat @martin - I pasted the text I send to users, it wasn't modified to fit the poster's experience already. I have found this text to either solve all these problems or send the user to a place where they should seek help. That's why I posted it. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
