You failed to explain where these videos reside and how you are
attempting to view them.

On Tue, Sep 25, 2012 at 4:46 AM, David Carlisle
<suppo...@nakedcompensation.org> wrote:
> I've created an app for android and iOS (Pickles Maths - a numbers game for
> kids). It's very simple and after a level is complete there is a short
> congratulations video. But Samsung owners (galaxy, Y, GT-S5830D etc.) are
> all reporting that they can only hear sounds.
>
> On iOS the videos are MP4 in 1024 x 768 with 30fps.
>
> On Android I've tried everything! Most resulted in "sorry this video cannot
> be played" but having them MP4 in 640 x 480 and 24fps seems to be the
> closest i.e. they can at least hear sounds.
>
> Any ideas what's going wrong? I have an ASUS tablet and Sony Xperia. The
> only version that didn't play on them was when the frames per second was 30
> or more. Everything else played fine. My Xperia is Android 2.3.4 which is
> the version on most Samsungs being reported.
>
> Any help would be appreciated. I've got over 100 versions of these videos
> now and none of them work on Samsungs or MyPhones!
>
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