You could use the form anyway to atleast attempt to get ahold of a support specialist that may be able to atleast give you a contact email to the department that can better help you. Hope it helps.
Best Regards, Dallas Singletary All Tek Group & Co http://fb.alltekrepairs.co On Sep 19, 2014 6:38 AM, "Thierry Legras" <tleg...@gmail.com> wrote: > Thanks Dallas for supporting me! > > The first link applies to apk you download & install from internet that > would be incorrectly detected as harmfull, so not my case > > The second link is much more interesting, but (hopefully) I am not yet in > the case where my app is removed. So far I have just been warned. It is now > more than 8 days since I got the warning and no new (good nor bad) > notification received so far. I hope my changes to the app description in > Google Play are considered as enough. Else I will have to use this form... > > Thierry > > > > > > > > 2014-09-18 21:54 GMT+02:00 Dallas Singletary <devdal...@gmail.com>: > >> Here is some more info I found for you, please let me know if it is >> helpful here is the first link >> https://support.google.com/googleplay/android-developer/answer/2992033?hl=en&ref_topic=3453554 >> >> And the second. >> https://support.google.com/googleplay/android-developer/troubleshooter/2993242?hl=en&ref_topic=3453554#ts=2993245,2993352 >> The second has a contact form >> On Sep 15, 2014 4:57 AM, "Thierry Legras" <tleg...@gmail.com> wrote: >> >>> >>> Here we go, after 3 years with almost no change in my application >>> description on Google Play I received the violation notification for my >>> application >>> https://play.google.com/store/apps/details?id=com.tlegras.freeboxrec >>> (sorry only available in google play France) >>> >>> This is a notification that your application, Freebox Recorder, with >>>> package ID com.tlegras.freeboxrec, is currently in violation of our >>>> developer terms. >>>> *REASON FOR WARNING*: Violation of the spam >>>> <https://play.google.com/about/developer-content-policy.html#spam> >>>> provisions >>>> of the Content Policy. Please refer to the spam policy help article >>>> <https://support.google.com/googleplay/android-developer/answer/2985717> >>>> for >>>> more information. >>>> >>>> - Do not engage in "keyword stuffing" by loading app descriptions >>>> with keywords out of context >>>> >>>> >>>> - Do not use irrelevant, misleading, or excessive keywords in apps >>>> descriptions, titles, or metadata. >>>> >>>> >>> It seems that Google anti-spam robots has gone crazy (why only now after >>> all these years??) with the keywords "Freebox" and "Free" which are related >>> to the name of the French Telecom operator "Free" and its set-top box >>> "Freebox" that my application allows to control remotely. So these keywords >>> are definitively NOT out of context, my application does not pretend >>> anywhere to give anything for free or whatever of the kind. >>> >>> While waiting for the end of the countdown, I removed a few occurrences >>> of "Freebox" in Google play description. Changing the package ID is really >>> not an option for me as other applications are using mine, and anyway, come >>> on, my application is controlling a device called "Freebox" so what would >>> be the issue with "freebox" in the id??? >>> >>> So, can anybody tell me if there is a way to contact a HUMAN at Google >>> play team before my application may be deleted from Google Play, or at >>> least how to get more precise feedback than this generic automatically >>> generated mail. >>> >>> I am pretty upset by such mail after having supported a free ad-less >>> revenue-less application stared 4.5/5 for so many year and seeing it could >>> be deleted by a stupid brainless anti-spam algorithm :( >>> >>> Thanks for any help >>> -- >>> Thierry. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To post to this group, send email to android-developers@googlegroups.com >>> To unsubscribe from this group, send email to >>> android-developers+unsubscr...@googlegroups.com >>> For more options, visit this group at >>> http://groups.google.com/group/android-developers?hl=en >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Android Developers" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to android-developers+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- >> You received this message because you are subscribed to the Google >> Groups "Android Developers" group. >> To post to this group, send email to android-developers@googlegroups.com >> To unsubscribe from this group, send email to >> android-developers+unsubscr...@googlegroups.com >> For more options, visit this group at >> http://groups.google.com/group/android-developers?hl=en >> --- >> You received this message because you are subscribed to the Google Groups >> "Android Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to android-developers+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Thierry. > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to android-developers@googlegroups.com > To unsubscribe from this group, send email to > android-developers+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > --- > You received this message because you are subscribed to the Google Groups > "Android Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to android-developers+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
