*Hi,*
*Please check the JD and let me know if you have any candidates available. * *Position: Citrix – Systems Support Admin* *Location: Pewaukee WI* *Duration:6+ months* *Interview: Phone then Skype* *Must be GC or US Citizen * solve complex user application problems, while providing functional and technical expertise and consulting support on cross-functional system issues. *Essential Responsibilities:* - Responsible for installation, upgrades, and ongoing support of business applications. - Interact with the end-users to understand their requirements - Assist with defining project scope, schedule, and technical requirements - Identify project tasks and manage tasks to deliver solutions on schedule - Coordinates with users to create test cases and perform application testing - Perform system testing with sample/live data with the help of testers - Prepare High quality Documentation – e.g. Application technical support, user training, Functional Design Specifications, and Technical Design Specifications - Provide project status updates to project team and client - Implement the new system - Perform application troubleshooting, root cause analysis, and problem resolution. - Maintain and improve processes supporting lifecycle management of applications. - Audit systems state and security in accordance with applicable compliance standards - Author system recovery procedures; plan and conduct recovery drills to test effectiveness - Act as a liaison between vendors, IT professionals, and end-users of the organization to gather business requests, translate requirements into technical specifications, and make recommendations to management. - Adhere to defined business processes (e.g. Change, Incident, and Release Management) and follow methodology for moving applications into a production environment. - Participate directly in 24 X 365 on-call, off-hour support activities. Provide assistance as necessary to IT Infrastructure personnel to resolve problems with production activities. - Keep apprised of developments in the industry through educational and other information resources to determine opportunities for applying technology to business activities. - May be called upon to serve before, during, and after a Transmission Emergency Response Plan (TERP) event; such event may require performing functions that are outside the scope of your regular job. - Demonstrate compliance with ATC’s Code of Conduct, all company policies and procedures, and all laws and regulations - Perform other duties as assigned. - *Minimum Education* - Bachelor’s degree in Information Technology or related discipline is preferred; Associate Degree with relevant experience is required. *Minimum Experience* - Minimum 5+ years experience of progressive responsibilities for testing, deploying, and supporting a variety of both common and industry specific business applications and systems. - Proven expertise with installing and supporting applications in a virtualized environment using various technologies and virtualization methods (e.g. Citrix, VMware, MokaFive, etc.) - Proficiency with installing and troubleshooting applications on Windows platforms (both server and desktop) - Familiarity with MS Office Application Suite, MS Outlook, SQL Server, and SharePoint. - Proven, effective oral/written communication and interpersonal skills. *Thanks and Regards* *Vikas Gupta* *Sr. Technical Recruiter* *Phone: 4692098270* *[image: srimatrix-logo]* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CANjU8trFLyjZo5csANQRiZ419efTZETovYuJqTK6S01hufskCQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
