*Position: Windows System Administrator * *Location: Mahwah NJ* *Position Type: Contract* *MUST-HAVE:*
- Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applications. - Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. - Customize desktop hardware to meet user specifications and site standards. - Troubleshooting Operating system related problems. - Troubleshooting all escalated incident from L1 support (1.0 and 1.5). - Handling the VIP users effectively and efficiently. - User support during OS migration. Effective in handling multiple OS including MAC OS. - Software deployment using SCCM and manual. - Repairing SCCM client on users machine. - Printer support including installation, uninstallation & troubleshooting issues. - Mapping pull printer and standalone printer as per business requirement. - Record incident resolutions in the Help Desk tool. - Installing business applications through SCCM console and checking their status in System configuration manager console and SCCM client center. - Strong written and spoken communication. - Good understanding of ITIL framework. *GOOD-TO-HAVE:* - Hardware knowledge. - Vendor Interaction/Coordination. - Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Administrator. - Responsible for tracking hardware and software inventory. - Works with vendor support contacts to resolve technical issues within the desktop environment. - Understand As-Is landscape and provide day-to-day onsite support as per the plan from Project Manager. - Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAC%2BR9bV%2BHwo4g1p0%2BuctKLyinhQbn%2Byezp3JVW4oa01s0zB%2BzA%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
