Hi Professional, 

Hope you are doing great,   

Please find the below job details, if you feel your skill sets are match, 
please share your updated resume for further process. If not, share me your 
resume with expected job nature, that I can keep you posted for my future 
requirements if I come across.   

*Role: Se**rviceNow developer and administrator*
*Dallas, Texas Remote till Covid*
*Long Term Contract*

Job Description The role would be for configuring and setting up 
Service-now ITSM application and maintain and support the implementation. 
This person will work very closely with ITSM Process Architect, customer 
personnel, Business Analyst(s), IT Architect, IT support teams and other 
technical teams to ensure that business needs around implementation of ITSM 
processes and ServiceNow (Service-now.com) in a controlled and predictive 
manner.

The general scope of the work for this position is as follows:
• Understands technical and functional design requirements for ServiceNow
• Understands the workflow engines
• Creates workflow and web prototypes for client engagements
• Designs, codes, and tests technical solutions for ServiceNow 
implementations
• Uses Mid server, webservices, email and other relevant technology to 
integrate tools with ServiceNow.
• Administer and troubleshoot the deployed instance of ServiceNow.
• Identifies system deficiencies and recommends solutions
• Assists in enforcement of development deadlines and schedules
• Understands the necessity of and contributes to coding standards
• Develops internal and external meeting objectives and agendas
• Prioritizes multiple tasks effectively.
• Promotes active listening with team members.
• Contributes appropriately to conversations.
• Follows through with commitments and fosters mutual trust with fellow 
employees.
• Assumes additional responsibility without being asked.
• Encourages fellow team members to make innovative contributions and 
embrace new ideas.

Qualifications
1. IT or Web programming related educational background
2. The candidate should be trained in ITILv3 foundation certified
3. Service-now trained with prior experience in at least 1 
implementation/support of ServiceNow.
4. At least 5-7 years of IT experience in development/support/analyst 
positions in Service Management tools such as BMC Remedy, HP SM, BMC Remedy 
on Demand
5. Experience with JavaScript, XML and XSL stylesheets
6. Able to Read and understands XML schemas
7. Understanding of Software as a Service
8. Understanding of client server architecture
9. Understanding of SOA and Web Services concepts
10. Should have prior experience in integrating tools in ServiceNow or 
other similar tools using MidServer, webservices, email etc.

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