*Hi Professionals,*

*Role : Contact Center Business Analyst*

*Location : New York*

*Visa :  NO H1 Transfers*

*Job Roles / Responsibilities:  *



   - 10 to 15 years of experience working in  call center / collaboration /
   telephony platforms in a Cloud or On-Premises environment
   - Creating a detailed business analysis, outlining problems,
   opportunities and solutions for a business.
   - Budgeting and forecasting.
   - Planning and monitoring.
   - Variance analysis.
   - Understanding on BFS Domain.
   - Working knowledge on Contact centre and its functioning.


*Thanks & Regards*

*Mohd Azhar uddin*


*Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232*

*Email: m.az...@canopyone.com <m.az...@canopyone.com> *

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