*Salesforce Techno Functional BA* *Phoenix, AZ*
*6+ Months* *Looking for 9 or 10 years.* Essential skills/requirements: *Salesforce:* · 8+ years of experience working in a software product management role, managing teams across one or more work-streams in an Agile environment · Functional and technical knowledge in Sales Cloud and Service Cloud. · Experience of end-to-end project implementation having Sales Cloud or Service Cloud · Experience in agile methodology (Scrum) · Consult and liaise with stakeholders to gather and confirm business requirements · Analyse and consolidate information to develop solutions to ensure business requirements are achieved · Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts · Provide expert support to key stakeholders in managing system and process changes · Provide expert advice on application solutions · Produce functional, technical and system design documentation · Conduct feasibility studies of applications and system solutions · Create test scenarios for applications and enhancements, ensuring functional requirements are met · Facilitate testing of new Salesforce functionality roll-outs · Utilise and champion agile techniques to deliver on competing requirements *System Support and Maintenance:* · Oversee all system maintenance and configuration, including user set up, roles, profiles, groups, queues, security and permissions, workflows and validation rules, custom objects and fields · Supervise and advise on all system enhancements · Monitor and provide analyses of site metrics, system performance, and user activity · Perform new release evaluations and execute new functionality rollouts · Lead continuous improvement initiatives to improve user experiences and increase efficiencies · Regularly audit data to uncover data integrity issues and/or opportunities for process improvements · Develop complex reports and dashboards to support the delivery of business key metrics. · Deliver effective training modules and user guides · Identify and develop super user knowledge and capabilities across the business Project Management *Preferred Skills: * • Any Salesforce Certification will be a plus for this role. • Salesforce Sales Cloud and/or Service Cloud experience. -- *Thanks & Regards,* *Shankar | Sr. Technical Recruiter * *Email: **shankar.allamse...@3sbc.com* <shankar.allamse...@3sbc.com> *Work: 281-823-9222 Ext 517 | Direct*: *409-404-0333* 11271 Richmond ave,Suit #107,#108,Houston,TX-77082 [image: unnamed] 3S Business Corporation www.3sbc.com <http://www.dwlabs.com/> An E-Verified Company *****Best way to reach me through email***** -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAMiPCQkMm%3D3x%2BS3YqLLA1OKJcdhdMi%3DREJMjNw3Pe4hSHG7Xkw%40mail.gmail.com.
