Hi ,


*Please share your profile  to  adi...@torquetek.com <adi...@torquetek.com>*



*Service Now Administrator / Developer*

*Remote Role*

*Long Term*



Client is looking for a Service Now Administrator who will be responsible
for delivery, maintenance, and support of the enterprise ServiceNow
platform in a fast-paced environment. Primary focus (80%) is the day-to-day
support and administration of the platform, new project initiative
involvement and stability of the existing deployed modules. Secondary focus
(up to 20%) will be to troubleshoot complex issues and provide fixes /
solutions for deployment. This role will require the admin to work
effectively in both an independent and team-oriented environment.





*You bring:*

·      A Computer Science degree or equivalent IT technical Diploma.

·      A strong understanding of ITIL practices. ITIL V4 Cert preferred

·      Experience needed in Service now Quebec and Rome Release

·      Experience in ServiceNow ITOM modules: Service Mapping, Discovery,
Event Management, Cloud Management, Orchestration, CMDB, and Asset
Management.

·      Knowledge of various discovery technologies

·      Working knowledge and experience in storage, network, and compute of
enterprise environments etc.

·      Have good understanding of domain separations and User Lifecycle
Management

·      Experience in data loading via import sets and transform maps.

·      Experience of handling Bug Fixes and Enhancement requests

·      Conceptual and practical understanding of SDLC, ITIL and Agile
Frameworks

·      Minimum 2+ of ITSM, ITOM, CMDB, CMS, SecOps modules of ServiceNow

·      2+ years technical experience in building ITOM (CMDB, Discovery,
Event Management)

·      Scripting/Reporting experience is highly Preferred eg: Javascript,
Angular, Jelly, HTML

·      Minimum of 1 years of experience with ServiceNow Discovery and
Service Mapping

·      Minimum of 1 years of experience with Web Services, HTML, REST, XML,
and JavaScript in Service Now

·      Minimum of 1 years of experience working with LDAP, Azure AD and
Active Directory

·      Strong technical understanding of the ServiceNow platform in general
and Integration tools

·      Certification required: ServiceNow Sys Admin. Certification
preferred: Discovery, CMDB

·      Frequently assigned to changing priorities.



*As a Service Now Administrator, this is your opportunity to:*

·      Serve as ServiceNow Administrator for ITOM (CMDB, Discovery, Event
Management, Asset Management) and other ITSM implementations.

·      Write, test and debug common script types including Client Scripts,
UI Policies, Business Rules, and Script Includes, using JavaScript,
AngularJS, HTML, CSS and Jelly as required

·      Configure and improve core and custom applications

·      Administer and provide troubleshooting for any MID Server issues

·      Work directly with internal customers to resolve support issues
within established service levels

·      Configure and maintain Discovery schedules

·      Configure and maintain Orchestration activities

·      Create ServiceNow reports, dashboards & homepages

·      Monitor health, usage, and overall compliance of Service Now

·      Assist in building and maintaining internal technical documentation,
manuals, policies, and processes

·      General support, administration, and maintenance of ServiceNow
platform and associated applications

·      Create custom ServiceNow widgets using Angular and Javascript to
display data to the business

·      Perform installation and testing of Service

·      Participate in code reviews and review all technology-related
deliverables.





Thanks & Regards



Aditya

IT Recruiter

Office: (919) 234-7048
__________________

*Torque Technologies LLC * A
*1135 Kildaire Farm Road, Suite #200, Cary, NC 27511*

*An E-Verified Company / INC 5000 Company*www.torquetek.com

Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified
applicants are considered for employment without regard to age, race,
color, religion, sex, national origin, sexual orientation, disability, or
veteran status.

*Applicants*
*In compliance with federal law, all persons hired will be required to
verify identity and eligibility to work in the United States and complete
required employment eligibility verification documentation upon hire*.

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