Exact same senerio here........... SonicWall Pro2040 has timeout at 15 min. Nothing broke just hate filling log files with useless errors.
Confused, Ken On Dec 7 2009, 10:30 am, ahahum <aha...@gmail.com> wrote: > We have users setup on our coprorate email server connecting using > activesync. Most users are windows mobile and iPhones. We currently > have 2 droids for testing (one is mine!). > > I get warnings in my exchange server application logs like this. It > only began when we started testing the droids. > > Event Type: Warning > Event Source: Server ActiveSync > Event Category: None > Event ID: 3033 > Date: 12/2/2009 > Time: 3:32:30 PM > User: username > Computer: EXCHANGE > Description: > The average of the most recent [200] heartbeat intervals used by > clients is less than or equal to [540]. Make sure that your firewall > configuration is set to work correctly with Exchange ActiveSync and > direct push technology. Specifically, make sure that your firewall is > configured so that requests to Exchange ActiveSync do not expire > before they have the opportunity to be processed. For more information > about how to configure firewall settings when using Exchange > ActiveSync, see Microsoft Knowledge Base article 905013, "Enterprise > Firewall Configuration for Exchange ActiveSync Direct Push > Technology" (Enterprise firewall configuration for Exchange ActiveSync > Direct Push Technology). > > I have modified my firewall here to meet MS's recommendations for > timeout values - mine are at 900 seconds. It seems that the droid's > activesync is doing something a little different than the standard > activesync session with the server. > > Does anyone else manage an exchange server and have access to these > logs? Please look to see if you're getting the same warning. It's > logged about 1 time per hour. The only thing that I haven't tried is > restarting the server after the changes on our firewall. I don't > expect this to be an issue. > > Thanks! > > Adam
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