I've had good luck with aLogCat, a log viewing application that's available free on the Android market. It has a 'send log' button built right in that'll attach the last thousand lines or so to an e- mail. I've several times asked the user to replicate the crash then use aLogCat to send it to me, and nobody's ever reported trouble doing so.
On Jun 14, 5:16 pm, Brad <bradfull...@gmail.com> wrote: > Hi, > > I have a customer who upgraded his app (that I wrote and publish) and > now it's force closing immediately upon launch. There is critical > payroll data contained within the app so it's important that we are > able to recover the data. > > If I could see the output of the log (as from logcat), I'm sure I > could diagnose the problem, but the user is not technical and cannot > use a shell. Is there a way to access the user's log from within the > phone? Or can someone recommend a better approach? > > Thanks! -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
