Wise and needed words of Wisdom.

- Juan


On Jan 24, 3:27 pm, Mark Murphy <[email protected]> wrote:
> Moving this to [android-discuss]...
>
> Sundog wrote:
> > It is important not to get so involved with our affinity for the
> > platform that we reject perfectly valid questions. I have wondered
> > most of these things myself.
>
> The questions aren't so much the concern as the tone.
>
> Let's dissect it, one sentence at a time. These are my opinions on how
> to write a "Future of Android"-type email message to an open source project:
>
> >> Hi,
>
> We're OK so far.
>
> >>   I know you all are swamped, probably overloaded with requests, but
> >> it's really important that a number of issues get addressed promptly.
>
> Tip #1: Don't go making demands (e.g., dictating timetables) unless
> you're pitching in.
>
> Alternative phrasing: "I know you all are swamped, probably overloaded
> with requests, but I'd like to put my two cents' in on some oft-cited
> issues."
>
> >> Many users are on the fence as to whether they'll  stick with the
> >> phone or sell it.
>
> Tip #2: Don't cite claimed facts without evidence, or phrase it in the
> form of a guess or opinion
>
> Alternative phrasing: "I, and perhaps others, are on the fence as to
> whether they'll stick with the phone or sell it".
>
> >> Some of the issues have to do with various
> >> "Activity" menus coming up asking the user to wait or close; the
> >> device just being sluggish, battery life, SD apps, et al.
>
> This is fine: a list of issues.
>
> >> In order
> >> that Android not lose momentum, it is imperative that the upcoming
> >> Cupcake release make some significant improvements.
>
> See Tip #1. Also...
>
> Tip #3: Express opinions as opinions, or cite your credentials if you
> feel they carry the weight of fact (e.g., the "momentum" thing)
>
> Alternative phrasing: "I worry about Android perhaps losing momentum if
> too many people dismiss it because of these issues. I am trying to
> determine which of these issues Cupcake addresses."
>
> >> By way of example
> >> and although my opinion, a touch keypad is way less imperative than
> >> basic device functionality.
>
> This is fine: stating an opinion as an opinion.
>
> >> For now, I'm sticking with the device
> >> willing to weather the growing pains, others may be less patient.
>
> This too is fine.
>
> >> Thank you all for your hard work.
>
> A nice touch.
>
> >> Cupcake was 'supposed" to?:
> >> Ability to install apps on SD card?
> >> Exchange support?
> >> Proper email app?
> >> Smoother OS?
> >> What about multi-touch?
> >> Better Battery Life?
>
> >> None of the above?
>
> Tip #4: Be precise about what you are asking; try to avoid laundry lists
> or otherwise making it difficult for people to give you a worthwhile answer
>
> Tip #5: Post to the correct list, or make the message apropos for the
> list you're on
>
> Tip #6: Give the people who would be in position to provide the answers
> a carrot to entice them to actually provide said answers
>
> Alternative phrasing: "The publicly-visible roadmap and the descriptions
> of 'Cupcake' feel vague. Is there anything we can do to try to tighten
> this up, and in particular identify *specific* spots where community
> assistance is needed or desired?"
>
> >> so far, I think many really don't find it as amazing or advanced as
> >> everyone tries to pretend it is.
>
> Tip #7: Don't denigrate the readers of the message (e.g., people
> subscribed to [android-developers] would seem to qualify as a subset of
> "everyone").
>
> Alternative phrasing: Just drop this sentence.
>
> -------------------------------
>
> Now, don't get me wrong. I write bi-polar emails too from time to time.
> I expect to get my posterior handed to me on a platter when I do.
>
> So, for example, sometimes I will write that the core Android team
> should do such-and-so. I try, though, to use that language in places
> where I'd be willing and able to help in that effort, should the core
> Android team express an interest and give me a way to assist.
>
> I'm sure somebody can go back through the archives and find a fistful of
> posts that demonstrate that I'm being hypocritical on this topic, and I
> accept that. We're all flawed, and I'm flawed more than most, I suspect.
>
> --
> Mark Murphy (a Commons Guy)http://commonsware.com
> Android Training in Sweden --http://www.sotrium.com/training.php
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