Hello,
Please go through the requirement and let me know your interest. *Please reply me back only my mail id "rahulmo...@stglobaltech.com <rahulmo...@stglobaltech.com>"* *Position: Incident Manager* *Location: Philadelphia, PA (Need locals Only)* *Duration: Long term contract* *Responsibilities:* · Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. · This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. · Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. · This position will interface with various operations teams to bring quickly and timely resolutions to incidents. · Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. · Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. · Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. · Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. -- *Thanks & Regards* *Rahul Modak* *ST Global LLC* Direct: 513-399-4795 Email ID : rahulmo...@stglobaltech.com Gtalk : rmoda...@gmail.com Website : www.stglobaltech.com -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-discuss+unsubscr...@googlegroups.com. To post to this group, send email to android-discuss@googlegroups.com. Visit this group at https://groups.google.com/group/android-discuss. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CADi-YPzpa5vkfAiLgJ7m7xhTNkGcyGtwRDwr17KrojcqGSYGKg%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
