Job Title: Sr. Salesforce Business Analyst (Experience Cloud)
Work Location: Malvern, PA (Hybrid Work Role)
Work starts at: 7.30 am EST
Visa: H1B, GC, USC
EXP-14+

Long Term Project

Mandatory Certifications: Admin/App builder + Experience Cloud + Sales
Cloud / Service Cloud
Optional: Financial Service Cloud AP

Mandatory Skills: Salesforce, Salesforce.Com, Force.Com, SFDC
Optional Skills: Documentation, Gap Analysis, Use Cases, Solution Design

*Responsibilities:*

This requirement is for a Salesforce Experience Cloud Business analyst with
SFDC Certifications
This is NOT a simple Business Analyst requirement, but a Salesforce
Sales/Service Cloud Consultant/Advisor.

1. As a Salesforce Experience Cloud BA, the person should have driven or
played an integral role in a minimum of two-three different Experience
Cloud Salesforce.com implementations, of not less than 6 months each.
2. Total IT industry experience of at least 10 years, with 4 to 6 years of
those in Salesforce.com and Sales/Service Cloud, Experience Cloud.
3. Projects experience with specific reference to CRM Roadmap planning and
Sales/Service Cloud / Experience Cloud / Force.com Implementation /
Architectural oversight will be necessary.
4. Knowledge of Sales/Service Cloud, Experience Cloud – should have
experience working with SFDC objects, configuration, and administration
essentials.
5. Apex/Visualforce programming background/experience is not mandatory but
will be nice to have (Much of the actual coding in the Project will be done
from Offshore). The person in this Onsite role will majorly focus on
Requirements Analysis but will be good if the person knows Salesforce
configuration for proofs-of-concept, directly interacting with the client
stakeholders.
6. Documentation skills – The person in this role Must be able to write up
a full-fledged BRD; Process-flow documents; Write user stories, and any
other documentation as needed for the Salesforce Implementation.
7. Ability to capture requirements from business users – requirements may
pertain to implementation of SFDC Service/Sales Cloud, Experience Cloud
8. Knowledge of Requirements Analysis and Management processes: Very strong
hands-on experience and a high degree of comfort in preparing Requirement
artifacts like BRD, SRS (Functional requirements), Gap analysis
documents/Use-cases, and Solution Design documentation.
9. Experience in interacting with Business teams and Users across different
geographies, and in running end-to-end Requirements-gathering and
Design-brainstorming whiteboarding sessions.
10. Also need to be able to build prototype configurations in Sales/Service
Cloud/Experience Cloud as part of the Design phase.
11. Good communication and analytical skills are a Must – the person should
be able to grasp user requirements quickly and be able to present
information to users effectively during discovery/prototype reviews / JAD
sessions. 12. Experience in Onsite-Offshore coordination: Coordinate with
Development, Configuration, and Testing teams during the build and
deployment phases of the project. Also, will need to liaison between IT and
business teams to help clarify questions and requirements.
12. Late-evening and/or early-morning calls with Offshore
development/configuration/testing teams will be part of the Project in the
long run.
13. This is a position for an experienced Consultant, and the person will
not only interact with different Business and IT teams on a day-to-day
basis but will also be the key person responsible for winning the
confidence of the main Project Sponsor (VP/Executive Director level) as
well as the Enterprise Architecture team at the client-site.

-- 
*Thanks & Regards*
*Prasanta Paul <https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*US Technical Recruiter,
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*KGS Technology Group, Inc
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*Email:prasa...@kgstechgroup.com/
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*prasanta.kgst...@gmail.com
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*Website:https://kgstechgroup.com || www.kgstechnologygroup.com
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*
*Address:1004 Whittington Way Alpharetta, GA, 30004, USA
<https://www.linkedin.com/in/prasanta-paul-3a67bb244/>*

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