Hi James,
I apologize for the delay responding to you.
You are running a "userdebug" build of Android. This can clearly be seen in
your "Build Number" below.
"userdebug" versions of Android are intended for engineering use only. It
contains additional debugging and (slightly) slower performance compared to
"user" builds. You'll never get an update for a userdebug version of
Android, which is naturally bad.
A bunch of us are scratching our heads wondering how you got this device.
Did you buy it directly from a retail store? Ebay?
Anyway, I'll get in touch with you directly and see how we can fix this. If
anyone else is running a "userdebug" build ("Settings > About Phone > Build
number") please feel free to contact me directly.
-- Nick
On Sun, Jan 2, 2011 at 12:47 PM, James Brost <[email protected]> wrote:
> I got a Nexus S on 12/30/2010. *#*#checkin#*#* reports that I am up 2 date.
>
> I downloaded the update at;
>
> http://android.clients.google.com/packages/ota/google_crespo/a71a2082d553.signed-soju-GRH78-from-GRH55.a71a2082.zip
>
> but I get;
>
> -- Install /sdcard ...
> Finding update package...
> Opening update package...
> Verifying update package...
> E:failed to verify whole-file signature
> E:signature verification failed
> Installation aborted.
>
> when I try to install it. Others claim they had the same issue, and that it
> is because they were shipped with a pre-release OS.
> Is it possible to fix this without voiding the warranty? Or should I
> exchange it?
>
> Model number: Nexus S
> Android version: 2.3
> Baseband version: I9020XXJK8
> Kernel version: 2.6.35.7-g119403d android-bu...@apa28#1
> Build number: soju-userdebug 2.3 GRH55 79397 test-keys
>
> FASTBOOT MODE
> PRODUCT NAME - HEARING
> HW VERSION - REV 11
> BOOTLOADER VERSION - I9020XXJK1
> BOOTLOADER BUILD - Nov 4 2010
> BASEBAND VERSION - I9020XXJK8
> SERIAL NUMBER - 3738F22A459200EC
> LOCK STATE - LOCKED
>
>
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