Does anyone know why this fellow had problems with contacting the security team?

http://www.androidpolice.com/2013/11/29/sms-vulnerability-in-nexus-devices-can-be-exploited-to-force-a-reboot-or-kill-cellular-connectivity/

Today, at the DefCamp Security Conference in Bucharest, Romania,
details were revealed about a potentially serious SMS vulnerability
found in all current Nexus phones. The person responsible for the
discovery is Bogdan Alecu, a system administrator at Levi9 and
independent security researcher in Romania. When exploited, the attack
can force the phone to reboot or destabilize certain services.
...
Alecu first notified The Android Security Team to the issue over a
year ago, but initially received only automated responses. Continued
efforts were mostly unsuccessful, leading to the decision to disclose
the vulnerability publicly. To mitigate potential threats, he
collaborated with Michael Mueller to develop Class0Firewall, an app
designed to protect from Class 0 messages if they reach the threshold
of becoming a denial-of-service attack.
...

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