Dear community members,

we are proud to announce today the release of OTRS 6 Patch Level 23, OTRS 5s 
Patch Level 38, OTRS::ITSM Module 6 Patch Level 23, OTRS::ITSM Module 5s Patch 
Level 38, OTRS FAQ 6 Patch Level 22, OTRS FAQ 5 Patch Level 24,  OTRS Survey 6 
Patch Level 14, OTRS Survey 5 Patch Level 15, OTRS TimeAccounting 6 Patch Level 
14, OTRS TimeAccounting 5 Patch Level 18,  OTRS MasterSlave 6 Patch Level 19, 
OTRS MasterSlave 5 Patch Level 25, OTRSAppointmentCalendar 5 Patch Level 15. 
Thank you for helping to improve OTRS. 




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 Patch Level 23
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-6-patch-level-23/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download."


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5s Patch Level 38
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-5s-patch-level-38/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 6 Patch Level 23
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-23/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download."


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 5s Patch Level 38
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-38/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 6 Patch Level 22
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-faq-6-patch-level-22/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 5 Patch Level 24
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-faq-5-patch-level-24/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 6 Patch Level 14
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-survey-6-patch-level-14/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 5 Patch Level 15
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-survey-5-patch-level-15/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 6 Patch Level 14
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-14/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 5 Patch Level 18
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-18/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 6 Patch Level 19
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-19/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 5 Patch Level 25
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-25/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRSAppointmentCalendar 5 Patch Level 15
Release date:           04-October-2019
Status:                 Patch Level


Read the entire release notes: 
https://community.otrs.com/release-notes-otrsappointmentcalendar-5-patch-level-15/
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl. You can find the current releases in 
the section „Download.“



Sabrina Seubert
–
Junior Marketing Manager

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Germany

T: +49 6172 681988-0
F: +49 9421 56818-18 
I:  https://www.otrs.com/

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: 
DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), 
Christopher Kuhn, Sabine Riedel


OTRS 7 | Automation • Agility • Communication • Transparency
Find out more

OTRS is a SERVIEW CERTIFIEDTOOL.



Sabrina Seubert
–
Junior Marketing Manager 

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel 
Deutschland

T: +49 6172 681988-0
F: +49 9421 56818-18 
I:  http://www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: 
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann 
(Vorsitzender), Christopher Kuhn, Sabine Riedel

OTRS 7 | Automation • Agilität • Kommunikation • Transparenz
Erfahren Sie mehr

OTRS ist SERVIEW CERTIFIEDTOOL.


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