Dear community members,

we are proud to announce today the release of OTRS 5 Patch Level 10, the 
release of OTRS 4 Patch Level 17, the release of OTRS::ITSM Module 4 Patch 
Level 17, the release of OTRS FAQ 5 Patch Level 3 and the release of OTRS 
TimeAccounting 5 Patch Level 2.


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 Patch Level 10
Release date:           17-May-2016
Status:                 patch level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-5-patch-level-10/
 <https://www.otrs.com/release-notes-otrs-5-patch-level-10/?utm_id=412>
For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl  
<https://portal.otrs.com/otrs/customer.pl>. You can find the current releases 
in the section "Download".


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 Patch Level 17
Release date:           17-May-2016
Status:                 patch level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-4-patch-level-17/ 
<https://www.otrs.com/release-notes-otrs-4-patch-level-17/?utm_id=413>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl  
<https://portal.otrs.com/otrs/customer.pl>. You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM Module 4 Patch Level 17
Release date:           17-May-2016
Status:                 patch level


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-17/ 
<https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-17/?utm_id=414>


For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl  
<https://portal.otrs.com/otrs/customer.pl>. You can find the current releases 
in the section "Download“.




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++


Release:                OTRS FAQ 5 Patch Level 3
Release date:           17-May-2016
Status:                 patch level


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-faq-5-patch-level-3/ 
<https://www.otrs.com/release-notes-otrs-faq-5-patch-level-3/?utm_id=415>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl 
<https://portal.otrs.com/otrs/customer.pl>  
<https://portal.otrs.com/otrs/customer.pl>. You can find the current releases 
in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 5 Patch Level 2
Release date:           17-May-2016
Status:                 patch level


Read the entire release notes:
https://www.otrs.com/release-notes-time-accounting-5-patch-level-2 
<https://www.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-2/?utm_id=416>

For a comfortable download and other free promotion specials, please log into 
our OTRS-Portal with your OTRS-ID (e-mail address) 
https://portal.otrs.com/otrs/customer.pl  
<https://portal.otrs.com/otrs/customer.pl>. You can find the current releases 
in the section "Download".

Best regards

Goran Pismestrovic
—
Marketing Assistant

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Deutschland

T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/ <http://www.otrs.com/>

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: 
DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), 
Christopher Kuhn, Sabine Riedel

Mobile communication and transparent processes -  With the OTRS Business 
Solution™ 5 Managed you can start fast and without your own IT resources - 
Discover the new features and order here 
<https://www.otrs.com/new-in-otrs-business-solution-5-mobile-communication-transparent-processes/?utm_id=144>

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