WISPA is proud to welcome Solutions4ebiz to our membership as a Vendor member. WISPsolutions has a tailored management platform to allow WISP operators to become more efficient with their customer management tasks. Read more about the products and their discounts below. While there are many challenges in the WISP business, here is a company that has recognized some of the challenges and is stepping up to reduce CRM overhead.
"Solutions4ebiz is proud to support the WISPA organization and its members and we look forward to assisting in the growth of the WISP industry. Our relationships with leading suppliers in the WISP industry have provided us a unique opportunity to bring best in class solutions with a strong core focus on customer satisfaction to the WISPA community." Solutions4ebiz, headquartered in the Indianapolis, Indiana area specializes in core Internet technology solutions for service providers, small to medium businesses and enterprises. With leading expertise in hardware and software distribution, custom software development, website design, managed hosting and IT support, and a core focus on customer satisfaction, the company can strategically select the best solutions for your business. The company is the principal distributor for the Azotel SIMPLer billing and operational support system and the largest distributor of Linux-based routers and related products from ImageStream. Rounding out its offering for the Internet Service Provider industry, Solutions4ebiz also offers bandwidth from tier 1 carriers nationwide, remote power management systems and additional strategic relationships for tower construction, repair and maintenance. For a limited time, Solutions4ebiz is offering a 10% discount off of list price for orders received from now through the end of November, 2009 for WISPA members. simpler_logo copy_rgb_sm_web.jpg The Azotel SIMPLer (Subscriber Information Management PLatform) makes it simple for Operators to deliver services to its customers. This is achieved by bringing together all information pertaining to a customer (subscriber) under the one "portal" view. In addition the services delivered to that customer are also controlled from that same "portal" view. Consequently SIMPLer is the one platform used across all Operator departments i.e. CRM, Dispatch, Provisioning, Service Delivery, Accounts, Help Desk, NOC, Marketing and Management. Some of the carrier class features from the SIMPLer system are: . Customer / User portal . Automated shut off for delinquent subscribers . Automated Customer & CPE Provisioning . Traffic Management / Bandwidth Shaping . Integrated Installation Scheduling . Instant CPE Failure Detection and Alerts . Virus Detection and Reporting . 24/7 Emergency Support and Expert Advice . Managed Billing and Payments Collection . Inventory Control . One-Step customer import options . Mapping of customers and towers (Google) . MUCH MUCH MORE Solutions4ebiz WISPsolutions.com Toll Free: 877-666-EBIZ (3249) Local: 317-915-1625 [email protected]
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