The value of prompt option is a python regex hence either handle special
character in prompt correctly by using escape character or remove those
characters from prompt completely.
For example:

- name: remove old OS files
        ios_command:
          commands:
            - command: install remove inactive
               prompt: Do you want to remove above files
               answer: y


 On Tue, 4 Feb 2020 at 3:33 PM, Heinz Meier <[email protected]> wrote:

> Error output is:
>
> The full traceback is:
>   File
> "/tmp/ansible_ios_command_payload_hxb3x8bq/ansible_ios_command_payload.zip/ansible/module_utils/network/ios/ios.py",
> line 135, in run_commands
>     return connection.run_commands(commands=commands, check_rc=check_rc)
>   File
> "/tmp/ansible_ios_command_payload_hxb3x8bq/ansible_ios_command_payload.zip/ansible/module_utils/connection.py",
> line 185, in __rpc__
>     raise ConnectionError(to_text(msg, errors='surrogate_then_replace'),
> code=code)
>
> fatal: [switch]: FAILED! => {
>     "changed": false,
>     "invocation": {
>         "module_args": {
>             "auth_pass": null,
>             "authorize": null,
>             "commands": [
>                 {
>                     "answer": "y",
>                     "check_all": false,
>                     "command": "install remove inactive",
>                     "newline": true,
>                     "output": null,
>                     "prompt": "\\[y\\/n\\]",
>                     "sendonly": false
>                 }
>             ],
>             "host": null,
>             "interval": 1,
>             "match": "all",
>             "password": null,
>             "port": null,
>             "provider": null,
>             "retries": 10,
>             "ssh_keyfile": null,
>             "timeout": null,
>             "username": null,
>             "wait_for": null
>         }
>     },
>     "msg": "command timeout triggered, timeout value is 180 secs.\nSee the
> timeout setting options in the Network Debug and Troubleshooting Guide."
> }
>
> Am Di., 4. Feb. 2020 um 15:28 Uhr schrieb Heinz Meier <
> [email protected]>:
>
>> Hi,
>>
>> I have a problem with the ios_command and the C9200L switch when updating
>> the IOS-XE. One step of the upgrade is
>>
>> On step is to remove inactive IOS versions:
>>
>> #install remove inactive
>> (...)
>> Do you want to remove the above files? [y/n]
>>
>>
>> the part of the playbook looks like:
>>
>> ---
>> - hosts: cisco
>>   tasks:
>>
>>     - name: Upgrade IOS-XE
>>       block:
>>
>>       - name: remove old OS files
>>         ios_command:
>>           commands:
>>             - command: install remove inactive
>>               prompt: '[y/n]'
>>               answer: 'y'
>>         vars:
>>           ansible_command_timeout: 180
>>
>>       when: (ansible_net_version != compliant_ios_version) and
>>             (ansible_net_model is regex("9200"))
>>
>>
>>
>> Anytime I run this playbook this tasks fails with the timeout. 180 sec
>> should be enough time to delete the files.
>>
>> I tried to prolong the timeout value, and all combinations of the full
>> text of the question and backslashes in front of the brackets and the
>> forward slash.
>>
>> Always timeout.
>>
>> Any ideas?
>>
>> Michael Schwartzkopff
>>
>> --
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>>
> --
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>
-- 
Regards,
Ganesh B. Nalawade
Principal Engineer
Ansible by Red Hat
irc: ganeshrn

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