At 06:52 PM 5/28/98 -0400, Rodent of Unusual Size wrote:
>Which do you prefer, a silence which shows no signs of ending,
>or a no-op which at least lets the user know we haven't forgotten
>the issue even if we haven't looked at it?
I understand your reasoning; I guess my customer-service background was
cringing at the implied "we don't care about your bug report" in the
message, but then again they aren't paying us :) so asking them to do a
little more work to let us know if the bug is still current might not be
bad I guess. Maybe the default text could be modified a bit, but I don't
have any suggestions right now.
Brian
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