On 4 April 2014 22:33, Francis Tyers <[email protected]> wrote: > El dv 04 de 04 de 2014 a les 22:28 +0100, en/na Jim O'Regan va escriure: >> On 4 April 2014 21:22, Francis Tyers <[email protected]> wrote: >> > El dv 04 de 04 de 2014 a les 20:05 +0200, en/na Francis Tyers va >> > escriure: >> >> Hello all, >> >> >> >> Thanks to the technicians at the UA, we have xixona back online. Most >> >> stuff isn't working at the moment, I'll be trying to fix it over the >> >> weekend. Starting with the Wiki. I've restored the database from a >> >> backup, and am hacking at the configuration files. >> >> >> >> In the meantime, if anyone needs to access the Wiki urgently, they can >> >> use the full URL to the pages, e.g. >> >> >> >> http://wiki.apertium.org/index.php?title=Main_Page >> >> >> >> just replace "Main_Page" with the page you are looking for. >> >> >> >> I'll keep everyone updated as to how the process is going. >> > >> > Ok, the website is back up and running. I've installed >> > apertium-html-tools by default, as it is easier than fixing the old >> > site, with all its security problems etc. >> > >> > I'm installing the language pairs, but you can try out the ones that we >> > already have at: >> > >> > http://www.apertium.org >> > >> > The site, and the backend apertium-apy, was developed by Sushain, a GCI >> > student in collaboration with Jonathan and Unhammer. >> > >> > We should probably change the contact email address from >> > apertium-turkic. Would there be any objections if I put the PMC address >> > there ? >> >> Yes. >> >> The usual expectation a user would have when seeing a contact address >> for a piece of software is that this is somehow a means of getting >> support. Putting the PMC's address breaks this expectation. Give an >> address where some kind of support can be reached. If there is no such >> address, use apertium-stuff as a general purpose contact address. >> >> The Project Management Committee exists for a specific purpose, >> expressed in the name: it's a committee for managing the project. It's >> not a support address for $RANDOM_SOFTWARE_WITH_APERTIUM_IN_THE_NAME. >> >> For the record, I'm on the PMC and have never heard of the software >> you mention. I'll bet you a beer I'm not the only one. >> >> I'll acknowledge that I'm being a little gruff, but... shouldn't this >> be obvious? > > I didn't even notice. You're right though. My first thought was > apertium-stuff. But it's not open to unregistered users. We could do > with a general purpose contact/support address. Any suggestions ? Should > I set up a separate mailing list on SourceForge that is open ?
I'm all for a public support address, with an open policy. I would be nice to have a graded response of "apertium-support", maybe to apertium-stuff, then (maybe, if it concerns policy) to PMC. But on this issue: from what I see on IRC, sushain seems quite happy to provide support... support from the developer is generally better. If there are enough interested parties (on the (potential) support end), maybe it needs its own list? -- <Sefam> Are any of the mentors around? <jimregan> yes, they're the ones trolling you ------------------------------------------------------------------------------ _______________________________________________ Apertium-stuff mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/apertium-stuff
