Hi Adam,
I followed your instructions and we *are* using Python version 2.7.6 .I do 
not totally understand about having Python 2.7.6 in the virtual 
environment. I assume that that is ENV? I an uploading snips of the entire 
library structure we have on our server. Our app is called 'EAD', these 
libraries are not in ENV. Is this correct? is ths structure correct? We are 
still having problems with compiling python by simply starting Arches - we 
need to use the runserver command and the JPEG decoder did not get 
installed. That is an old issue I asked you about before and you gave me a 
helpful answer but we haven't been able to try it out yet. 
Thank you very much for your help, as ever. Lucy

<https://lh3.googleusercontent.com/-Xzuy9f6O1yY/WKvxB_8hHBI/AAAAAAAAAFA/tBpjW6oiJcAPw2QSYX3d8ixpHSFjriHHgCLcB/s1600/ENVLibs_1.PNG>
 

<https://lh3.googleusercontent.com/-cYazcpFTyaU/WKvxGkL8OPI/AAAAAAAAAFE/O5W8CzrOgYwtpADmXKeYmQxc7CJtffzSwCLcB/s1600/ENVLibs_2.PNG>

<https://lh3.googleusercontent.com/-oeAP6vgYUIk/WKvxQdQpH7I/AAAAAAAAAFI/m9evm6E1tEQ9UesHzAxQDGtekD_PR0KsQCLcB/s1600/ENVLibs_3.PNG>

<https://lh3.googleusercontent.com/-EkTSZeLja4k/WKvxboXMShI/AAAAAAAAAFM/GW9I5Q0Y8Gsjrvi5gUwrtH1dU95HwF74wCLcB/s1600/ENVLibs_4.PNG>





On Monday, February 20, 2017 at 8:01:52 PM UTC+2, Adam Cox wrote:
>
> Lucy, if you are having issues, the first step you should take is to make 
> sure you are using python 2.7.6. The trick is that you must have virtualenv 
> installed in the appropriate version of python before using it to make the 
> virtual environment for your app. You can test this by activating your 
> virtual environment and then typing python which will open the python 
> interpreter, and in the header you will see what version your virtual 
> environment is based on. This should be 2.7.6.
>
> Adam
>
> On Sunday, February 12, 2017 at 7:02:04 AM UTC-6, Lucy FJ wrote:
>>
>>
>> Hi all,
>>
>> Having done some Arches customization we have hit some strange technical 
>> problems so we decided to check everything from the installation of 
>> dependencies onwards. It appears that we are using Oracle Linux 6.7 for our 
>> Arches app. Has anyone had any problems with this? 
>>
>> It also seems that we are using Python v 2.6.6 not 2.7.6 which was 
>> suggested for Arches. We know later versions can cause problems but can 
>> earlier ones? If we need the later version of Python can we simply download 
>> it and install without redoing the whole Arches installation again? 
>>
>> Thank you very much for your help!
>>
>> Lucy
>>
>

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