Staff PDFs are generated by first exporting to EAD, then converting that via XSL-FO to PDF. Whereas PUI PDFs are generated by first creating a HTML file, then using a third-party library that effectively opens the HTML in a web browser's rendering engine, then prints it to PDF. In the former process, exporting to EAD falls back to retrieving records from the MySQL database if, for some reason, it finds a mismatch with what's on Solr. I do not believe the PUI does that, it only fetches from Solr. Hence your problem might be fixed by doing a soft re-index:

https://archivesspace.github.io/tech-docs/administration/indexes.html

Andrew.


On 20/07/2022 21:57, Kyle Breneman wrote:

We are setting up two new Windows server environments for ArchivesSpace 3.2.0.  On one of our servers, we have a collection where the PDF will generate on the staff side, but not through the PUI.  (Both servers are using copies of the same backend ArchivesSpace database.)

Any troubleshooting tips or solutions?  I’m not sure what to do with RecordNotFound when the PDF will print on the staff side.

Here’s what I see in the log:

*Kyle Breneman*

Integrated Digital Services Librarian

The University of Baltimore

kbrene...@ubalt.edu <mailto:kbrene...@ubalt.edu>

/I believe in freedom of thought and /

/freedom of speech. Do you?/


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