Do you have 4.x Ariel? I don't think (?) 3.x has autoforwarding, Ed. Edward Helmrich ILL Office Ryan Library Iona College VXI 914-633-2352 [EMAIL PROTECTED]
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ARIE-L Sent: Tuesday, September 30, 2008 4:01 PM To: ARIE-L@u.washington.edu Subject: [ARIE-L] ARIEL MYSTERY Forwarded by the list manager ============================== Ariel and Rapid colleagues, We use Ariel Patron Delivery and send documents to our patrons' email addresses. For the past several weeks, I have been noticing that it looks as if documents coming from OCLC and Rapid libraries have been going directly into our Ariel Delivery queue instead of into the Received queue. My first reaction was that when we were transferring from Received to Delivery we were neglecting to pull the slips from our pending box. The slips stayed in our pending box until we noticed items that should have been received and then checked and found that they had been received but we just hadn't pulled the slips. But I'm not sure that that has always been the case. I looked at our Patron Delivery settings in Ariel and noticed that I had checked Auto Forwarding to Patron. I thought that this was just for Document Management, but maybe not? I unchecked it and will monitor to see if that solves the problem. I haven't really searched in Ariel documentation yet. Thanks for any ideas. We hit the ground running when school started the last week of August and haven't caught our breath yet. Maybe we just need a reality check(?) Stephen Breedlove Connelly Library, La Salle University [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 215-951-1862 _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
