We've had this happen before. Click scan, but before you actually scan the document, check your brightness/contrast properties and make sure they're not at 0. The next thing to watch out for: every time we closed Ariel and opened it again, they were set back to 0. No matter what we did to change it in Ariel, they'd always be set back to 0 when we started it again.
So, I looked at the winariel.ini file (right click, open/edit with Notepad) and found that there are 2 brightness/contrast properties in it. The first set (toward the top of the file) was set to 3 or 4 (though the scan properties in Ariel) but the second (toward the bottom of the file) was set to 0. The second set of properties overwrites the first, so brightness/contrast were set to 0 every time Ariel opened. Change the second set of properties to 3 or 4 (whatever you want it to be...) and save. Hope this helps - good luck! Anna --------------------------------- Anna Burke, B'99 Web Services Librarian IT, CITG, & TOIM Liaison Horn Library, Babson College Babson Park, MA 02457 781-239-6407 [EMAIL PROTECTED] library.babson.edu -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ianson, Kirrarne Sent: Wednesday, December 10, 2008 8:31 PM To: arie-l@u.washington.edu Subject: [ARIE-L] Blank pages with 4.1.1 Hi We have recently upgraded to Ariel 4.1.1 on 2 different computers at 2 different sites and both seem to have the same problem. We get blank pages when we scan. We are using Ricoh Aficio scanners at both sites. Has anyone come across this or know of a fix? Everything was working fine before upgrading. Thanks, Kirrarne Team Leader, Interlibrary Loans Division of Library Services Charles Sturt University Library Locked Bag 50 Bathurst NSW 2795 Ph 02 6338 4731 Fax 02 6338 4163 Email: [EMAIL PROTECTED] ARIEL: blib-ariel-dt.mit.csu.edu.au URL: http://www.csu.edu.au/division/library ABN No. 83 878 708 551 YOU MUST READ THIS NOTICE This email has been sent by Charles Sturt University (CSU) (ABN 83 878 708 551, CRICOS 00005F). This email (and any attachment) is confidential and is intended for the use of the addressee(s) only. If you are not the intended recipient of this email, you must not copy, distribute, take any action in reliance on it or disclose it to anyone. Any confidentiality is not waived or lost by reason of mistaken delivery. The views expressed in this email are not necessarily those of CSU. Email should be checked for viruses and defects before opening. CSU does not accept liability for viruses or any consequence which arise as a result of this email transmission. Email communications with CSU may be subject to automated email filtering, which could result in the delay or deletion of a legitimate email before it is read at CSU. The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) Provider Number for Charles Sturt University is 00005F (NSW), 01947G (VIC) and 02960B (ACT). _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
