How do you "put it on hold"? This file is Active at all times. I can't do anything with it, including locking or releasing.
Linda Linda Madden Interlibrary Loan Supervisor Mason Library Keene State College (KNM) i...@keene.edu Ariel FTP: 158.65.60.120 603-358-2715 -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Moore, Lois Sent: Monday, March 16, 2009 5:24 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] Delete Active file? When I have one of these, I put it on hold, and release it. If it doesn't go the second time, I put it on hold and save it to the archive queue. Then I can delete all I want. Lois Moore ILL Manager Moffett Library Midwestern State University 940-397-4174 lois.mo...@mwsu.edu -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Interlibrary Loan Sent: Monday, March 16, 2009 1:16 PM To: arie-l@u.washington.edu Subject: [ARIE-L] Delete Active file? Does anyone know how to delete an ornery file from the Send Q? There is a file that has been stuck in "Active" status for 3 days. However, it has only actually tried once, and remains in the yellow Active state. When I send another file, it also goes to Active. This is the first time I have ever seen two files Active at once, so that's suspicious. The new file sends successfully, but not the first one. It must be damaged in some way, but since it's Active, I can't delete it the usual ways from the keyboard or the Document menu. "Cancel Delivery" doesn't work either. It is grayed out. I have tried turning off Sending, restarting, etc. but nothing works. Any ideas? Linda Linda Madden Interlibrary Loan Supervisor Mason Library Keene State College (KNM) i...@keene.edu <mailto:i...@keene.edu> Ariel FTP: 158.65.60.120 603-358-2715 _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
