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Has anyone encountered an "unknown file format" error message lately
when trying to import TIF files into Ariel?

Over the past few days we have received that error message in Ariel when
trying to import TIFs that were converted using DocMorph from Multi-Fly
PDF output (i.e., from microfiche).

DocMorph-converted TIFs that originated from a regular scanner (not
Multi-Fly) are importing just fine, and Multi-Fly output converted to
TIF using a printer driver (Microsoft Office Document Image Writer)
instead of DocMorph are importing just fine.   File size does not appear
to be a factor, and this was not a problem until last week.

Any assistance or input would be appreciated!  Fortunately we have the
printer driver workaround, but we'd still like to know what's going on!


Linda Wilkinson

Multimedia Services, Preservation Reformatting,
and Resource Sharing Technician
Washington State Library=20
PO Box 42460
Olympia, WA 98504-2460
phone: (360) 704-5234
fax:      (360) 586-7575


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