Have you made sure that Windows firewall (not the network firewall) is open?
Joe Ellison Document Delivery and Digital Initiatives Assistant Transportation Library, Northwestern Univ Library (OCLC = JCR) 1970 Campus Dr, Evanston, IL 60208-2300 voice: 847-491-8600, fax: 847-491-8601 j-elli...@northwestern.edu http://www.library.northwestern.edu/transportation/ > -----Original Message----- > From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l- > boun...@mailman1.u.washington.edu] On Behalf Of A Tenglund > Sent: Wednesday, May 27, 2009 2:50 PM > To: arie-l@u.washington.edu > Subject: [ARIE-L] (no subject) > > > The computer we had been using for Ariel broke down, so we are trying to > use a new computer with the software. The old computer ran Ariel 3.3, even > though we had purchased the 4.1.1 upgrade a year ago. > > I installed 4.1.1 on the new computer (after first learning I needed to > install 3.3 first since our 4.1.1 was an upgrade). The software installed > and appeared to work, but it would not send or receive. > > Our network firewall has been thoroughly tested according to the > instructions online, and our network people assure me that the firewall is > open as it should be. > > However, Ariel still would not work. > > So I uninstalled it and went back to version 3.3 (with a completely new > install of the software). > > But it still does not work--it will not send even a test transmission. > > The new machine runs WindowsXP, so it is not a Vista issue. > > Does anyone have any advice on what can I do to fix this? I do not want > to have to give up on Ariel, even though we have Odyssey now as well. > > Thanks in advance, > > Ann Tenglund > St. Bonaventure University > St. Bonaventure, NY 14778_______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu > Unsubscribe at http://www.arie-l.org#subscribers > Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
