We have been using Ariel 4.1 (the newest version) on a Windows XP machine with HP Scanjet 5590 for over a year. In the last few weeks we've started having some issues. In particular, frequently the computer does not recognize the scanner. When the computer does recognize the scanner, it will scan one page and then freezes. After the first page, if you click Scan in Ariel it reinserts the already scanned page rather than scanning a new document. If we click More and use the HP scanning interface, we can get it to scan but that's a tad inconvenient.
Our technology guys keep trying to say it must be something with ARIEL to which I respond I don't think so. Hence I come to my Ariel colleagues to see if anyone else is using this particular scanner and if anyone has any input on what might be going on with our scanner. Leslie Starasta OCLC: JAN _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
