I just sent a test and it appears to have gone through on my end. Barbara Maynarich Information Resources Technician DMC Library Children's Hospital of Michigan 3901 Beaubien Detroit, MI 48201 *313-745-5882 phone 7313-993-0148 fax *bmayn...@dmc.org : http://www.dmc.org<http://www.dmc.org/> &http://www.dalnet.lib.mi.us/dmc MIUCHX MG8
Detroit Medical Center Library System 313-745-5360 dmclibr...@dmc.org<mailto:dmclibr...@dmc.org> http://www.dmc.org<http://www.dmc.org/> CONFIDENTIALITY NOTICE: This e-mail is intended for the use of the individual or entity to which it is addressed and may contain information that is patient protected health information, privileged, confidential and/or exempt by law from disclosure. If the reader of this message and its attachments is not the intended recipient, any further dissemination, distribution or copying of the communication is strictly prohibited. If you have received this communication and attachments in error, please notify the sender by immediately replying in an email to the sender. After the notification, please delete the message and all attachments, and shred any paper copies of the email you printed. Thank you for your anticipated cooperation. ________________________________ From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Adams, Virginia Sent: Thursday, August 12, 2010 4:36 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] Test please If anyone out there has time, could you send a test to OPU, 64.59.227.21 or ariel.lib.pacificu.edu. Thanks much, Virginia Adams Pacific University Interlibrary Services Supervisor 2043 College Way Forest Grove, OR 97116 ph: 503-352-1413 fax: 503-352-1425 OPU/ORUHWS A Free Share OCLC, Docline, ILLiad, Ariel, and Odyssey Library From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Rickhoff, Terry Sent: Thursday, August 12, 2010 12:52 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] RE: Install/update fails David, I had to do the same thing as Virginia on an XP machine a couple months ago. I had both disks 3.1 and 4.0 and still had to contact ar...@infotrieve.com<mailto:ar...@infotrieve.com> for the links to download the files that actually worked. Once we straightened out the static IP and email info everything has worked fine. Terry GSU Library ILL From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Adams, Virginia Sent: Thursday, August 12, 2010 11:27 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] RE: Install/update fails Hi David, I am also working on installing Ariel on a new Windows 7 machine. If you email Ariel Support [ar...@infotrieve.com], they will send you the instructions and link to download 3.4 and then 4.1.1. This is how you have to install them, you will still need your product key on the 4.0 disk jacket but you won't install 4.0. We are having some issues with the ports and our static IP but I think those are due to our network and not Ariel itself. Working with IT and Ariel support to get that fixed. Hope this helps, Virginia Adams Pacific University Interlibrary Services Supervisor 2043 College Way Forest Grove, OR 97116 ph: 503-352-1413 fax: 503-352-1425 OPU/ORUHWS A Free Share OCLC, Docline, ILLiad, Ariel, and Odyssey Library From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Wiseman, David Sent: Thursday, August 12, 2010 8:42 AM To: 'arie-l@u.washington.edu' Subject: [ARIE-L] Install/update fails Hello all, I am at a really stuck place with my latest attempt at an Ariel installation. First I have attempted to install on a new Windows 7 machine (Win& Pro) then on an existing XP machine. I am having the same problem on both. First of all, I have a full version of v 3.01 and an update version of v 4.0. I cannot install v. 4.0 directly as I only have the update. So I install v.3.01, everything seems to be hunky-dory. When I attempt to install the update to 4.0, everything goes by the book up to the point where 3.01 is uninstalled and 4.0 is brought up. After the various warnings about the deletion of various .dll files and the "now installing 4.0" message, I am stopped dead in my tracks by a pop-up error "feature transfer error" Error: 0 window. The upshot is that not only does 4.0 not install, but 3.01 is gone as well. This has happened on both machines. Any ideas? Thanks Dave Wiseman Roanoke College
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