Hello, In our case, the problem with the size of the e-mails are mostly on our side. When I send too many pdf I have to delete the sent messages or else I get an error message that my database is full. The IT depart. says that we have a very large mailbox already. This is annoying ; when a library contact us a month later to say they never received the article, we have to re-process the request again. With Ariel I can let the sent messages in it for months and just click on "release" to let them go again.
I also like the feature of being able to send either to an Ariel workstation or e-mail pdf to regular e-mail addresses in the same software. But I must admit that Ariel would need a little rejuvenation cure and that from time to time (about 3 times a year), we have strange problems wich sometimes resolve by themselves and sometime not! We use Ariel 4.1 and Window XP Professional. Louise Aubut Technicienne en documentation Bibliothèque de gériatrie et de gérontologie Institut universitaire de gériatrie de Montréal 4565 Queen-Mary Montréal (Québec) H3W 1W5 Téléphone : (514) 340-2800 poste 3262 Télécopieur : (514) 340-2815 Courriel : louise.aubut.i...@ssss.gouv.qc.ca Site Web : www.iugm.qc.ca "Rickhoff, Terry" <trickh...@govst.edu>@mailman2.u.washington.edu Envoyé par : arie-l-boun...@mailman2.u.washington.edu 18-08-11 12:54 Veuillez répondre à Discussion of the Ariel Document Transmission System <arie-l@u.washington.edu> A Discussion of the Ariel Document Transmission System <arie-l@u.washington.edu> cc Objet [Polluriel potentiel] [ARIE-L] RE: Ariel alternative? Response to the first paragraph...Ariel includes email so how can they be okay with Ariel email and not regular email??? I'll leave it at that, since anything else I add would be mean-spirited about not well thought out rules. Second paragraph...most emails now have reasonable limits and if you are accepting emails, you should know how to (or have an IT person) set your filters to allow for most email addresses... i.e. .edu .org .gov, etc. I run across a gmail address sometimes, but I've never seen AOL, yahoo, msn, etc. in OCLC or Docline. I have maybe one problem every few months with email, but once they put our email address in to be accepted by their filters if doesn't happen again. Now I can understand if you are doing color copies (like art journals) and the files are really large, but we don't have journals like that. This is a fun discussion, I've been wondering about the alternatives others are using. Thank you, Terry IAF - ILL Governors Sate Univ. Library -----Original Message----- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Kathy Tower Sent: Thursday, August 18, 2011 11:35 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] RE: Ariel alternative? For us, the biggest problem with using email to deliver articles is that so many of our journal holdings are now electronic and our license agreements do not allow email as a delivery method. They are OK with Ariel or Odyssey however. Another occasional problem with sending articles as email attachments are the size limits on some email accounts and that sometimes attachments are looked at as a sign of spam so the emails are filtered out. Kathy *************************************** Kathy Tower Document Delivery/Interlibrary Loan Arizona Health Sciences Library University of Arizona OCLC: AZA DOCLINE: AZUARI 520-626-6840 to...@ahsl.arizona.edu -----Original Message----- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Rickhoff, Terry Sent: Thursday, August 18, 2011 9:22 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] RE: Ariel alternative? Hi all, I'm just curious, I've looked at Odyssey and Illiad and was wondering if someone could tell me why one or both of them are better than simply scanning and emailing articles. Thank you, Terry IAF - ILL Governors Sate Univ. Library -----Original Message----- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Document Delivery Sent: Thursday, August 18, 2011 10:41 AM To: 'Discussion of the Ariel Document Transmission System' Subject: [ARIE-L] RE: Ariel alternative? Odyssey stand alone is free and works well for us, Edward Helmrich Iona College Ryan Library Interlibrary Loan Office 715 North Ave. New Rochelle, NY 10801 VXI, NYULUZ 914-633-2352 docdeliv...@iona.edu -----Original Message----- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Estabrook, Alexia Sent: Thursday, August 18, 2011 10:43 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] Ariel alternative? I have been having issues with Ariel for a while, the lasted being that the send to function is not working. After months of working with IT we just cannot figure out what is wrong... That and the fact that Ariel has not been updated in a very long time has lead me to consider alternatives. What other Ariel-type products are people using and why? We currently recieve 95% of our requests via Docline and the other 5% via OCLC. I need to do more research but was initially thinking of pairing Odyssey and Illiad. Am I headed in the right direction or am I way off base? Any and all suggestions are appreciated. Alexia D. Estabrook-Isely, MSLS Consultant, Medical Library Providence Hospital | Helen L. DeRoy Medical Library Main Phone: 248-849-3294 | Fax: 248-849-3201 | Email: alexia.estabr...@stjohn.org Library Home Page: http://www.intra.providence-hospital.org/MedicalLibrary/ Please consider the environment before printing this e-mail. Whatever knowledge we find for you leaves you more time for your patients. Thank you for allowing us to assist you. 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