Michelle, I've had the same problem and my support told me that the fallback does not work on the system fields 'modified by', 'modify date' and 'create date'.
Joerg -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Lucero, Michelle - IST contractor Sent: Tuesday, May 02, 2006 5:13 PM To: arslist@ARSLIST.ORG Subject: Re: Fallback Mapping - Does it work in 6.3 Yes, there are multiple workarounds. I simply want to know if the fallback mapping really works. More, specifically if it works on core fields. Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Tuesday, May 02, 2006 10:11 AM To: arslist@ARSLIST.ORG Subject: Re: Fallback Mapping - Does it work in 6.3 Is it possible to update the .CSV file by adding the current timestamp for missing values? Then, try to import? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Tuesday, May 02, 2006 11:08 AM To: arslist@ARSLIST.ORG Subject: Fallback Mapping - Does it work in 6.3 Hi, Friends: I am attempting to import a .CSV file into a brand new (empty) form. One of the columns has data in about 85% of the rows. In the cases where the data in that column is empty, I want to use fallback mapping. I have defined a fallback for the Create Date field and have set it with $ TIMESTAMP$ I have updated the preference setting under File/Preference/Error Handling to "Try Fallback Mapping before alerting user". I have marked required fields as optional during import (possibly irrelevant in this case as it produces the same behavior whether checked or not) The error that occurs is one that I would expect to receive should I not have a fallback mapping defined: "Record 3 : Required field cannot be reset to a NULL value -- Create Date (ARERR 326)" Although, there are work-arounds to this, I simply want to know if anyone has successfully used fallback mapping with a .CSV file in 6.3? One of the obvious work-arounds I used was to create another date/time field. But, my curiosity got the better of me and I made it required. I was able to use the fallback mapping with this date/time field. I mapped it to the same column that I used for Create Date. So far it works for non-core, Required fields. Specifically, has anyone successfully defined fallback mapping for a core date/time field? ARS Server 6.3, patch 11 Remedy Admin/Import Tool 6.3, patch 12 Windows 2003, SQL Server 2000 Remedy User Tool 6.3, patch Thanks in advance, Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org