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Mike, Consider writing the “search-able data” (vs.
transactional data – needed for w/f and used to do “remedy stuff”) to an
external data source. This way you can implement a search engine on top of
non-remedy database. You will have freedom to treat the external data source
as you wise under the search engine requirements. I am using James Crooms (www.
croomconsulting.com) database plug-in to write to my external database in real-time
basis using (filter plug-in action). You can use other various means to keep
your search data source up to date. As far as search engines go, look into Google
appliance, hummingbird search engine, and there are various open source search
engines in the market. Key is to the search is to when you write to the
external data source make sure to also write out some of the key remedy system
fields (arserver name, port, form name, field name, field id, summary text,
keywords, etc…). These key fields will come in very handy when you want to
take your users from search results to remedy transactional records. If you
are interested in more information then do contact me off line. From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lyons, Michael (USAEOUSA) ARS
5.12 I
have been charged with locating a "Google-type" search engine that
will work with the current ARS web we have in place also one that will work
with MidTier 6.3. We will be migrating to ARS 6.3 and MidTier in June 06.Any
insight, direction would be greatly appreciated. Mike
Lyons |
Title: Search Engine
- Search Engine Lyons, Michael (USAEOUSA)
- Re: Search Engine Patel, Kamlesh R.
