Hi Carey, With reference to your this mail I liked to ask you how we can create this scenario on ARS 6.3, i.e. to have multiple users with the same user name and different passwords because I tried to create this scenario but it gives me an error saying already an user exists with same User name.
I would appreciate if you give me an update on this. Thanking you. Anesh A Kurian Technical Consultant CyberMAK Information Systems W.L.L -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Saturday, May 13, 2006 8:21 PM To: [email protected] Subject: ARS v7 and non-Unique user logins All, Am I the only one who is _very_ disappointed to read the following? Ref: Release-Notes-700-Web.pdf page: 18 " Unique user logins In AR System 6.3, it was possible to have multiple users with the same user name but different passwords log in at the same time. AR System 7.0 does not allow multiple users with the same user name if you use the User form for authentication. If, however, you use external authentication, multiple users with the same user name can log in only if they belong to the same groups. (In the cache, only one session is created, and this session will be used for both users.) If you are upgrading to AR System 7.0 from a 6.3 system where you allow multiple users with the same user name but different passwords, the AR System upgrade scripts will fail and will generate a message suggesting that you correct the multiple user name problem. " It sounds like they removed a very advanced (and very old) feature of ARS in the name of performance and at the cost of backwards compatibility. That is not a pattern that I would imagine most customers would value. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
