** The OS is Windows but i'm using ARS 6.3

On 7/10/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED] > wrote:
**

Alex:
 
There is a separate process for the plug-in server under ARS 7.0.  This process also has a password to allow/disallow access to it.  If you are not using ARS 7.0, then the password is set to a default value.

 
However, I suspect the plug-in server is not running.  What is your operating system?
 
James McKenzie
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Alex Bredariol
Sent: Monday, July 10, 2006 1:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problems changing the SLA Type


** James,

What do you mean with plug-in server?

Alex


On 7/10/06, McKenzie, James J C-E LCMC HQISEC/L3 < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote:

        **
        Alex:
        
        Is the plug-in server running and is the password correct (ARS 7.0)?
        
        James McKenzie

________________________________

        From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alex Bredariol
        Sent: Monday, July 10, 2006 1:39 PM
        To: arslist@ARSLIST.ORG
        Subject: Problems changing the SLA Type
       
       
        ** Hi,
       
          I'm trying to change the Applicable SLA Type on the form "Configure Application Form", but when I try to save the change, the following error appears:

        _____
        "ARERR [8760] Cannot establish a network connection to the AR System Plug-In server
       
        The preceding message occurred during the execution of active link SLA:Config Appform Setting:Modify Settings -- action 5. (ARNOTE 1101)"

        _____
       
        I'm trying to change from the "Threshold SLA" to "Standard SLA".
       
        Does someone know why is this error ocurring?
       
        Thanks
       
        Alex Grilo

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