Thank you Chris!
Before I got you answer I found on support web some patches and solution for me
in it. Thank you again for helping.
---
С уважением, With best wishes,
Вербовик Максим Maxim Verbovik
Дивизион программных решений Software solutions division
INLINE Technologies, www.in-line.ru
Телефон/Tel: +7 (495) 721 3505 (доб./ext 393)
Факс/Fax: +7 (495) 131 4529
Моб./Mob: +7 (926) 351 6738, +7 (927) 200 2520
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Chris Williams
Sent: Wednesday, July 12, 2006 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Invalid role 2 relationship
Hi Maxim,
Have you installed any of the patches available for Asset Management 6.0?
If you haven't got this filter then it must have come form a Patch.
According to my archives, Patch 1413 for AM 6.0 contains these filters to fix
Known
Issue SW00217521.
I think this was also rolled into the Asset Management 6.0 SuperPatch 1470.
Try one of these patches (1470 supercedes 1413) to see if this resolves your
issue.
You might want to check SupportWeb to search for information about Known Issue
SW00217521 as well.
Cheers
Chris.
> Hi Chris,
>
> I checked AM 6.0, CMDB 1.0 and CMDB 1.1p3 workflow sources and my existing
> database.
> I found only 3 filters: AIAST:INV-All_CreateStorageRelation2,
> AIAST:INV-All_CreateStorageRelation1,
> AIAST:INV-All_CreateStorageRelation0. The filter
> AIAST:INV-All_CreateStorageRelation2_SystemsComponents is missed.
>
> ---
> С уважением, With best wishes,
>
> Вербовик МакÑим Maxim Verbovik
> Дивизион программных решений Software
> solutions division
>
> INLINE Technologies, www.in-line.ru
>
> Телефон/Tel: +7 (495) 721 3505 (доб./ext 393)
> ФакÑ/Fax: +7 (495) 131 4529
> Моб./Mob: +7 (926) 351 6738, +7 (927) 200 2520
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:[EMAIL
> PROTECTED] On
> Behalf Of Chris Williams
> Sent: Friday, July 07, 2006 2:03 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Invalid role 2 relationship
>
> Hi Maxim,
> The CMDB API should not be looking for forms...it should know to reference
> the
> class in the CMDB Metadata. It has done in all previous releases of CMDB.
> I have seen a few problems of OOTB Remedy workflow (not the API's) looking
> for a
> specific form name by assuming they can put a prefix of "BMC:" in front of the
> Class
> Lookup Keyword, but we know this doesn't work for categorisation classes that
> don't
> exist as physical AR System forms.
> Was this a problem for you before you upgraded to Patch 003? Can you
> reproduce this
> on a 1.1 Patch 002 environment?
> I'm not running the new patch so I can't test this from my end.
> Have you tried turning on Filter logging when you try this action?
> In Asset Management, you should see a Filter called
> "AIAST:INV-All_CreateStorageRelation2_SystemsComponents" which is used when
> creating
> Inventory relationships from the BMC_HardwareSystemComponent class and it's
> categorisation subclasses (via form AST:HardwareSystemComponent).
> From looking at the code on this filter, it appears to be doing the right
> thing,
> but
> if you turn on the logging and try putting something into the inventory you
> might
> be
> able to spot the problem.
> This Filter is hard coded to use the BMC_InventorySystemComponents
> relationship.
> The BMC_InventorySystemComponents relationship on my system is supposed to
> allow
> any
> instance from BMC_InventoryStorage on the left to be related to any instance
> from
> BMC_SystemComponent on the right. You should check this in your Class Manager
> consoel to make sure this is also true. According to the laws of Relationship
> inheritance, any subclasses of these classes should also be valid in the
> relationship.
> In your example, BMC_SystemComponent is an ancestor of BMC_Memory, so this
> should
> work.
> The only case I can imagine where this isn't working is if CMDB 1.1 Patch 003
> has
> introduced a new error, or there is something wrong with your metadata.
> Do you have anything currently in the "Change Pending" state?
> Search for all records in the OBJSTR:Class form where:
>
> 'Pending ID' != "0"
>
> Let me know if this returns any results as these should be flushed through
> before
> further testing.
> Besides this, I would suggest turning on the logging and tracing it through.
> When
> the Error is returned if everything looks like it should logically work, I
> would
> suggest contacting BMC as this could be a bug in this patch.
> Chris.
>
>> Chris,
>>
>> This class exist in OBJSTR:Class. I changing Status to In Inventory and error
>> occur.
>> The same error for other classes lies under BMC_MEDIA,
>> BMC_HARDWARESYSTEMCOMPONENT
>> and so on. CMDB look fine in OBJSTR:Classes. This error coming from
>> cmdbapi63.dll.
>> I
>> think this DLL check for form like BMC:BMC_MEMORY in repository and can't
>> found
>> it
>> :( As I know, for categorization classes forms is absent. Any ideas?
>>
>> ---
>> á уòðöõýøõü, With
>> best
>> wishes,
>>
>> Òõрñþòøú ÃœðúÑÂøü
>> Maxim Verbovik
>> Ãâ€Ã¸Ã²Ã¸Ã·Ã¸Ã¾Ã½
>> ÿрþóрðüüýых
>> рõшõýøù Software
>> solutions division
>>
>> INLINE Technologies, www.in-line.ru
>>
>> âõûõфþý/Tel: +7 (495) 721 3505 (ôþñ./ext 393)
>> äðúÑÂ/Fax: +7 (495) 131 4529
>> Ãœþñ./Mob: +7 (926) 351 6738, +7 (927) 200 2520
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:[EMAIL
>> PROTECTED]
>> On
>> Behalf Of Chris Williams
>> Sent: Thursday, July 06, 2006 5:54 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Invalid role 2 relationship
>>
>> Hi Maxim,
>> According to the manual (CMDB 1.1 Patch 002)...
>>
>> Error 120100
>> One of the endpoints specified for the relationship has an invalid class ID.
>> (CMDB_ERROR_INVALID_REL_ENDPOINT_CLASS_ID)
>> Specify a valid class ID.
>>
>> How are you relating the two CI's together? Are you changing the Status to
>> "In
>> Inventory", or are you using the functionality on the Related Items tab? If
>> you
>> use
>> the Related Items functionality, which Relationship are you using to connect
>> the
>> CI's, and which are you specifying as the parent, and which the child?
>>
>> If you open the "OBJSTR:Class" form in the User Tool, when you search for:
>>
>> 'Class Id' = "BMC_MEMORY"
>>
>> ...do you get any records returned. If so, how many?
>>
>> Let me know the answers to these and I'll see if we can work it out.
>> Unfortunately
>> I'm not running Patch 003 myself yet, so I don't know if this is a common
>> problem
>> after upgrading, but I would hope not.
>>
>> Cheers
>> Chris.
>>
>>
>>> Hi Chris,
>>>
>>> It’s a core classes in CMDB 1.1
>>> Error code is 120100.
>>> I haven't new classes.
>>> Xxx mean categorization upper class name like BMC_MEMORY
>>>
>>> ---
>>> á
>>> уòðöõýøõü,
>>> With best
>>> wishes,
>>>
>>> Ã’õрñþòøú
>>> ÃÂœðúÑÂÂøü
>>> Maxim Verbovik
>>> ÃÂâ€Âøòø÷øþý
>>> ÿрþóрðüüýых
>>> рõшõýøù
>>> Software
>>> solutions division
>>>
>>> INLINE Technologies, www.in-line.ru
>>>
>>> âõûõфþý/Tel: +7 (495)
>>> 721
>>> 3505 (ôþñ./ext 393)
>>> äðúÑÂÂ/Fax: +7 (495) 131 4529
>>> ÃÂœþñ./Mob: +7 (926) 351 6738, +7 (927) 200 2520
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED]
>>> On
>>> Behalf Of Chris Williams
>>> Sent: Thursday, July 06, 2006 5:06 PM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Re: Invalid role 2 relationship
>>>
>>> Hi Maxim,
>>> Do you have the number of the error that is being returned? It might help
>>> to
>>> work
>>> out normally causes this error and where you should start looking to debug
>>> it.
>>> Have you created any new classes of your own?
>>> Is the message really returning "xxx" for the classid, or is this returning
>>> a
>>> GUID?
>>> Let me know and I may be able to help from there.
>>> Cheers
>>> Chris.
>>>
>>>> Hi,
>>>>
>>>>
>>>>
>>>> After installed CMDB 1.1 p3 I have strange situation: for categorization
>>>> classes
>>>> like BMC_PROCESSOR and BMC_MEMORY when I want place item in inventory I
>>>> have
>>>> the
>>>> following message: Invalid role 2 relationship for class id : xxx
>>>>
>>>>
>>>>
>>>> Any solution?
>>>>
>>>>
>>>>
>>>> PS: This is categorization classes and haven't forms in ARS. The error
>>>> text was
>>>> found in cmdbapi63.dll
>>>>
>>>>
>>>>
>>>> ó
>>>> ÕÃâ€â€ÃƒÆ’ÂÂÖÅÎÉÅÃÂÂ,
>>>>
>>>>
>>>>
>>>> With best wishes,
>>>>
>>>>
>>>>
>>>> ÷ÅÒÂÃÂÂÃâ€â€ÃƒÆ’‰Ã‹
>>>> ÃÂÂÃÂÂËÓÉÃÂÂ
>>>>
>>>> äÉÃâ€â€ÃƒÆ’‰ÃšÃ‰ÃÂÂÃŽ
>>>> ÃÂÂÃ’ÃÂÂÇÒÃÂÂÃÂÂÃÂÂÎÙÃËâ€
>>>> ÒÅÛÅÎÉÃÅÂ
>>>>
>>>> INLINE Technologies
>>>>
>>>> ôÅÌÅÆÃÂÂÃŽ: +7
>>>> (495) 721
>>>> 3505 (ÄÃÂÂÂ. 393)
>>>>
>>>> æÃÂÂËÓ: +7 (495) 131 4529
>>>>
>>>> ÃÂÂÃÂÂÂ.: +7 (926) 351 6738, +7 (927) 200 2520
>>>>
>>>> <http://www.in-line.ru/>
>>>>
>>>> Maxim Verbovik
>>>>
>>>> Software solutions division
>>>>
>>>> INLINE Technologies
>>>>
>>>> Tel.: +7 (495) 721 3505 (ext. 393)
>>>>
>>>> Fax: +7 (495) 131 4529
>>>>
>>>> Mob.: +7 (926) 351 6738, +7 (927) 200 2520
>>>>
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>>>>
>>>>
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