Heath:
That will contain the time when the Status field was last set to "Fixed". Is this what you were looking for?
James Mckenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Land CTR Donald H
Sent: Wednesday, July 12, 2006 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: "Fixed" Date Time
**
James,
I do have a field named Status_History.Fixed.Time.........
Heath
________________________________
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, July 12, 2006 12:39
To: arslist@ARSLIST.ORG
Subject: Re: "Fixed" Date Time
**
Heath:
You can pull this from the Status History.
Status_History.Fixed.Time should do it.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Land CTR Donald H
Sent: Wednesday, July 12, 2006 9:35 AM
To: arslist@ARSLIST.ORG
Subject: "Fixed" Date Time
Help needed......
I am trying to run a Crystal Report and pull the Date and Time that a Remedy ticket was placed in "Fixed" status. I can not find where this field is at. Please can anyone help.
Remedy Version 4.05.01
Crystal Reports Version 9
Thanks in Advance,
Heath
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