Re: notify via SMS mobile phone messages

[Nall, Roger]

** We do this all the time. The biggest issues are: ·         Data limitation – I believe you are limited to 175 characters total and this includes the Subject. ·         You should only accommodate this for internet SMS devices. ·         You would need to have a field in the user’s profile that contains the SMS address. You would need to capture this value in your Notification routines.   HTH,   Roger A. Nall OSSNMS Sr. Remedy Administrator/Developer T-Mobile USA Desk: 973-644-3963 Cell: 973-652-6723 FAX: 973-490-3296 sf49fanv     AIM IM RogerNall   Yahoo IM   -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of djhuang Sent: Tuesday, July 25, 2006 11:11 AM To: arslist@ARSLIST.ORG Subject: notify via SMS mobile phone messages   Hi!   I currently have a working ITSM Helpdesk system but have been asked to notify our assignees via SMS message.  Since SMS messages is not a default method, so I guess there would be some integrating work to do.  Is there anyone could give me suggestions to accomplish this?  Thanks.   djhuang   _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___