Rick, Before I went there...... I would look at the "Scripting plugin" the Remedy released as a general purpose plugin for ARS server. (Developers community download) The Java one would work quite well to getting to a real Regexp ability to parse/substitute with a very low cost of ownership for the customer. (No plugin development required, only scripting language knowledge required.) And as I recall the Java Scripting plugin came with a sample script that dealt with using Regexps in it. :)
-- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/27/06, Rick Cook <[EMAIL PROTECTED]> wrote:
** Is it possible to perform substr-type actions via API call (I'm guessing ARSetEntry)? If so, can someone provide an example of what that would look like? I'm not much of a C programmer, so use small words, please. :) Thanks! ____________________________________________________________________________________ Rick Cook • Remedy Approved Consultant • Denali Advanced Integration • (253) 278-4112 __20060125_______________________This posting was submitted with HTML in it___
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