Tarun, Our Bangalore operation has similar problems. I'm assuming your web server in the Europe also?
Remember, when you process data in this way using the user tool the data is going back and forth over this link, which probably has high latency and low bandwidth. It's all driven by active links after all (maybe even some client side table walking?). On the web, this operation has a much shorter journey (and probably 1GB bandwidth in the server centre). Hence, it'll respond a lot faster. Rgds, Darren Houldcroft LogicaCMG - Remedy TA 250 Brook Drive, Green Park, Reading, RG2 6UA T: +44 (0) 118 9650 453 M: +44 (0) 7968 475 015 E: [EMAIL PROTECTED] W: http://www.logicacmg.com -----Original Message----- From: Tarun Kumar SHARMA [mailto:[EMAIL PROTECTED] Sent: 27 July 2006 11:57 To: Houldcroft, Darren Subject: RE: Time Difference b/w Web and Native Client ? Hello Darren, I have checked logging, which is disabled. User tool is in India and Server is in Europe. So your 2nd point might be the answer. But we are using many other activities on WEB as well as on User Tool and never seen such a huge difference of processed time. Thanks a lot. Regards, Tarun -----Original Message----- From: Houldcroft, Darren [mailto:[EMAIL PROTECTED] Sent: Thursday, July 27, 2006 1:39 PM To: Tarun Kumar SHARMA Subject: RE: Time Difference b/w Web and Native Client ? Tarun, Must ask the obvious first - have you got logging accidentally enabled on your user tool? Assuming not, what is the distance between the user tool and the server? The user tool is a bandwidth hungry animal and doesn't work as well over the small pipes you'd get for a long distance WAN connection. Rgds, Darren Houldcroft LogicaCMG - Remedy TA 250 Brook Drive, Green Park, Reading, RG2 6UA T: +44 (0) 118 9650 453 M: +44 (0) 7968 475 015 E: [EMAIL PROTECTED] W: http://www.logicacmg.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tarun Kumar SHARMA Sent: 27 July 2006 05:58 To: arslist@ARSLIST.ORG Subject: Time Difference b/w Web and Native Client ? Hello, We are doing some activity on 'button' click and this activity is quite heavy. This process is searching an entry in SHR:Assignment form and do some comparison with every record of assignment and finally transfers this record to a separate form with all other checks. Nearly 30-35 remedy objects(filters and active links) are used in this process. This activity is taking 30 minutes on Native Client; when we did this on Web, it is surprisingly taking 3 minutes for the whole activity. We compare the results of both and found no mismatch. Everything was looking fine except the time difference. Can you please suggest why so much difference in time ? Regards, Tarun Sharma ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
