Just a couple of additional ideas.. #1 IE Client:: go to tools > internet options> advanced > enable Windows intergrated authentication (security section) #2 use a .jsp / .pl script to tell you your data Prior to mid-tier.. See Attached. These might be helpful..
Zandi On 8/16/06, Angel Jesus Beltran Acosta <[EMAIL PROTECTED]> wrote:
** that´s right. Thank you very much ________________________________ From: David Sanders <[EMAIL PROTECTED]> Reply-To: arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG Subject: Re: Midtier 7 authentication error Date: Wed, 16 Aug 2006 17:18:14 +0100 >Hi Chris > >Go to Admin tool, Server information, Connection settings and re-enter the >Mid-Tier Administration Password. Then go to Mid-Tier config page, AR >Server Settings, select your server, click Edit and enter the same password >in the Admin Password field. These passwords must match otherwise you will >get an authentication error. > >HTH > >David Sanders >Remedy Solution Architect >Enterprise Service Suite @ Work >========================== >ARS List Award Winner 2005 >Best 3rd party Remedy Application > >tel +44 1494 468980 >mobile +44 7710 377761 >email [EMAIL PROTECTED] > >web http://www.westoverconsulting.co.uk > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom >Sent: Wednesday, August 16, 2006 4:21 PM >To: arslist@ARSLIST.ORG >Subject: Re: Midtier 7 authentication error > >James, > >since this is a sandbox, everything is installed on the same machine. I can >ping the AR Server fine from my laptop by just using the server name. > >Windows 2003 Server SP1 >Oracle 10g >AR System 7.0 & ITSM 7.0 >Java SDK 1_4_2_11 >Tomcat 5.0.28 >Mid-Tier 7.0 > >AR Server Settings: >I tried with both 'Authentication Server' blank as well as my AR Server >selected. Not sure if it is required. > >Web Service Settings: >This is blank since we are not using web services > >On the login page, I usually leave the 'Authentication Server' blank but I >also tried to enter my AR Server name as well as the LDAP server domain >name. Nothing worked. > >I submitted a ticket to Remedy Support since I need to get this working >ASAP. My demo licenses are only good til the end of August. > >I will let you all know the solution, if any. > >Thanks for your help > >Chris > >____________________________________________________________________________ >___ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org To: arslist@ARSLIST.ORG Subject: Re: Midtier 7 authentication error Date: Wed, 16 Aug 2006 17:18:14 +0100 >Hi Chris > >Go to Admin tool, Server information, Connection settings and re-enter the >Mid-Tier Administration Password. Then go to Mid-Tier config page, AR >Server Settings, select your server, click Edit and enter the same password >in the Admin Password field. These passwords must match otherwise you will >get an authentication error. > >HTH > >David Sanders >Remedy Solution Architect >Enterprise Service Suite @ Work >========================== >ARS List Award Winner 2005 >Best 3rd party Remedy Application > >tel +44 1494 468980 >mobile +44 7710 377761 >email [EMAIL PROTECTED] > >web http://www.westoverconsulting.co.uk > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom >Sent: Wednesday, August 16, 2006 4:21 PM >To: arslist@ARSLIST.ORG >Subject: Re: Midtier 7 authentication error > >James, > >since this is a sandbox, everything is installed on the same machine. I can >ping the AR Server fine from my laptop by just using the server name. > >Windows 2003 Server SP1 >Oracle 10g >AR System 7.0 & ITSM 7.0 >Java SDK 1_4_2_11 >Tomcat 5.0.28 >Mid-Tier 7.0 > >AR Server Settings: >I tried with both 'Authentication Server' blank as well as my AR Server >selected. Not sure if it is required. > >Web Service Settings: >This is blank since we are not using web services > >On the login page, I usually leave the 'Authentication Server' blank but I >also tried to enter my AR Server name as well as the LDAP server domain >name. Nothing worked. > >I submitted a ticket to Remedy Support since I need to get this working >ASAP. My demo licenses are only good til the end of August. > >I will let you all know the solution, if any. > >Thanks for your help > >Chris > >____________________________________________________________________________ >___ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___
-- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
auth1.pl
Description: Binary data
<%=request.getAuthType()%> <%= request.getRemoteUser() %>
<table border=1 cellspacing=0 cellpadding=2> <% String strHeaderName = "";
for(Enumeration e = request.getHeaderNames(); e.hasMoreElements() ;) {
strHeaderName = (String)e.nextElement(); %>
<tr>
<td><%= strHeaderName %></td>
<td><%= request.getHeader(strHeaderName)%> </td>
</tr>
<%
}
%>
</table>
<% javax.servlet.http.Cookie c[] = request. getCookies();
for (int i=0; i<c.length; i++)out.print(" Cookie["+i+"] = "+c[i].getName()+"
="+c[i].getValue());
%>AuthType = <%= request.getAuthType() %>
Method = <%= request.getMethod() %>
PathInfo = <%= request.getPathInfo() %>
PathTranslated = <%= request. getPathTranslated() %>
QueryString = <%= request.getQueryString() %>
RemoteUser = <%= request.getRemoteUser() %>
RequestedSessionId = <%= request.getRequestedSessionId() %>
RequestURI = <%= request.getRequestURI() %>
ServletPath = <%= request.getServletPath() %>
</pre></font></body></html>
