On 8/16/06, AL Salomon <[EMAIL PROTECTED]
> wrote:
ITSM 7.0
CMDB 2.0
I am having an issue with the Software Contract form ---
when a software CI which has a Relationship with a given s/w contract is
deleted, the s/w CI entry is not removed from the Relationships table.
The "Licenses in Use" and the "Licenses Available" counts do not decrement
either. The deleted s/w CI remains in the CMDB:Associations form.
I can manually Remove the CI from within the Software Contract form and all
is well but I would think it should be automatically removed once a related
CI has been deleted.
Has anyone else seen this and if so, what work arounds did you put in place
to automatically remove the CI-to-contract relationship?
Thanks and any help is much appreciated.
al salomon
americredit corp
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Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249 __20060125_______________________This posting was submitted with HTML in it___
