Jamie,
We have the same situation and are replacing the Rem-Mail process with the
AR Email Engine process. We are very close to implementing these changes.
Yes it's Remedy email engine.
Bryan Arnestad
Remedy Administrator
Jet Propulsion Laboratory
At 10:16 AM 2006-08-17, you wrote:
Ok, I'm going to throw this one out there and see what comes back =)
We are in the midst of our project to upgrade from 5.0 to 6.3. We've just
setup the testbox and are getting ready to setup the midtier. However, in
Production, wee currently use RemMail to process incoming email into
remedy tickets. All our apps are in-house developed. RemMail is gone (as
far as I've been able to tell). So, has anyone replaced RemMail
functionality with regular Remedy functionality? Is it the Remedy email
engine?
Thanks!
Jamie Blodgett
Rinker Materials
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